The Life By Design, “LBD”, Group is a consolidation of four intentional companies who are committed to transforming the business landscape in Sierra Leone by providing world class business support services.  Life By Design and Grow Salone teams are focused on talent development for professional or entrepreneurial careers, Inkee Media are our media and brand management team; while iDT Labs provides process and systems software solutions. As The LBD Group, we pride ourselves as the “One Stop Shop” for business solutions.

Purpose of the Role

You will provide critical support to the HR department and also perform client support & receptionist duties.

You will be responsible for ensuring that visitors to the office and online queries done virtually are processed following established protocols.

Your HR duties will include supporting the administration & management of employee data, attendance & leave, and the Employee Reward & Recognition Scheme.

Areas of Responsibility

HR Support

1. Assign leave to employees by utilizing the HRIS after they have submitted their approved leave requests. Keep track of leave balances and make sure the Head of HR approves these requests through the HRIS system.
2. Contribute to the supervision and oversight of attendance records, monitoring employee punctuality and attendance compliance to ensure smooth workforce management.
3. Maintaining & updating new & existing employee physical records, ensuring that files are updated with employee C.Vs, personal information forms, certificates, medical certificates, and other relevant documentation.
4. Support in the organization and maintenance of the Human Resources Information System (HRIS), ensuring that relevant employee data are updated, accurate and complete.
5. Assist in the execution of the employee reward and recognition programs, supporting the coordination and documentation of planned activities to enhance employee engagement and motivation.

Receptionist Support

1. Welcoming visitors to the office, addressing their queries and needs, following established protocols.
2. Providing Online customer support Managing incoming calls and messages to the office phones, recording their needs and queries,  following established procedures.

Key Competencies

The HR & Admin Intern will  play a critical role in attracting talent, nurturing employee relations, ensuring legal compliance, enhancing workforce performance, and fostering a positive workplace culture. You should have the ability to handle sensitive information with discretion, adapt to change, and drive organizational success through strategic HR practices.

Some of the key competencies include

• Communication: Strong written and verbal communication skills for effectively conveying HR policies, procedures, and information to employees and management.
• Employee Relations: Skill in managing and maintaining positive relationships between employees and the organization, addressing conflicts, and resolving workplace issues effectively.
• Compliance and HR Policies: Knowledge of labor laws, regulations, and company HR policies, ensuring that all HR practices are in compliance with legal requirements.
• Ethical and Confidentiality: A commitment to maintaining the highest ethical standards and the ability to handle sensitive employee information with discretion and confidentiality.
• Problem-Solving: Strong problem-solving skills to address HR-related challenges and find effective solutions.
• Interpersonal Skills: Strong interpersonal and relationship-building skills to effectively interact with diverse groups of employees and stakeholders.

Qualification & Experience:

• Educational Background: A bachelor’s degree in Human Resources, Business Administration, or a related field is typically required.
• HR Knowledge: Strong foundational knowledge of human resources principles, practices, and applicable laws and regulations is essential.
• Experience:  Fresh