As a member of the Senior Management Team, contribute to:

•  Support the development of an organizational culture that reflects our dual mandate values, promotes accountability and high performance, encourages a team culture of learning, creativity, and innovation, supports our people to deliver outstanding results for children and excellent customer service for colleagues, members, and donors
•  Support the design and implementation of a coherent organizational structure that is appropriate to program needs and consistent with agency practices
•  Ensure Liberia CO complies with all Save the Children policies and procedures outlined in the Program Quality Framework
•  Ensure that all required support is provided promptly, at scale, and in line with the rules and principles during emergencies, working closely with the Regional Office
•  Work closely with the COP, Deputy Chiefs of Party, and project leads to ensure sub-offices have effective operational support services, devolving/ decentralizing key responsibilities and management of functions as needed to support the effective program (i.e. budget holding, procurement)

Administration and Facilities Management:

•  Lead administrative function to ensure the provision of effective administrative support across the program office
•  Oversee the overall maintenance of the office premises, facilities assets, and equipment (physical work environment) and ensure that these are secure and efficiently utilized
•  Ensure understanding and compliance with Health and Safety regulations
•  Ensure that internal and external communications systems function effectively and efficiently
•  Ensure appropriate insurance cover is in place and organizational risks are minimized considering suitability and types of cover available
•  Ensure provision of high-quality logistical support to SCI guests and other visitors to the country office
•  Ensure technical support and advice is available through mentoring and providing distance support for the Administration and HR staff in all field offices.
•  Ensuring that procedures and reporting are implemented accurately and on time, particularly related to leases, inventories, and insurance and audit recommendations.
•  Using simple survey techniques to ensure that the SMT has a good understanding of the knowledge, attitude, and practices of staff in relation to key Save the Children Policies and their own health and safety.
•  Provide support to the field offices to ensure minimum standards are adhered to under Save the Children’s operational guidelines and policies

Human Resources:

• •  Lead the Human Resources function to ensure that effective advice and support are provided to managers and staff on the interpretation and application of policies and procedures and on other HR-related matters
  •  Supervise the implementation of dual mandate HR practices and processes aligned with the organization’s overall strategy and quality framework to meet the evolving needs of the organization
  •  Ensure appropriate recruitment, retention, and succession of staff including the design and implementation of compensation and performance management systems relevant for both development and emergencies, and career development for staff
  •  Monitor and advise on disciplinary matters in accordance with established policies and procedures and Labour Law of Liberia

• •  Ensure that any conflict, grievance, and harassment cases are effectively mediated

•  Ensure that staff and Save the Children partners are aware of and adhere to the Child Safeguarding Policies
•  Monitor staff morale and well-being and ensure adequate support mechanisms are in place
•  Oversee the recruitment and induction process of both international and national staff as well as consultants according to organizational best practices and compliant with both organizational policy and the appropriate local legislation.
•  Oversee the development and administration of competitive salary and benefits packages.
•  Oversee implementation of effective performance management systems, annual performance evaluations, and continuous coaching from supervisors and provide appropriate training to line managers.
•  Leading and supporting the HR team to effective HR systems and processes for the recording of employee data using the HRIS-effective staff database system.
•  Ensure that up-to-date personnel records are maintained according to organizational best practices and compliant with both organizational policy and the appropriate local legislation.
•  Ensure the provision of good quality, appropriate, and clearly communicated advice to line managers, including Field Offices, on all aspects of HR.
•  Provide assistance and guidance to senior management staff to identify trends in employee relations issues and work with them to rectify issues.
•  Ensure HR and Admin policies are in line with the HR Best Practice Standards and Liberian Labour Laws.
•  Establish evaluation procedures for monitoring the effectiveness of the induction process and feedback to line managers.
•  Ensure a high level of confidentiality regarding personnel data and ensure that all employee information is kept up to date, is complete, and held in a secure place.

Staff Management, Mentorship, and Development:

• •  Ensure appropriate staffing within the HR and Admin Team, coordinate the effective recruitment, training, and promotion of staff as appropriate, and ensure availability of appropriate professional development opportunities for staff.
  •  Ensure that all HR and Admin staff understand and are able to perform their roles
  •  Lead HR and Support Services team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly

•  Incorporate staff development strategies and Performance Management Systems into the team-building process.
•  Manage the performance of all staff in the HR and Admin work area through:
  •  Effective use of the Performance Management System including the establishment of clear, measurable objectives, ongoing feedback, periodic reviews, and fair and unbiased evaluations;
  •  Coaching, mentoring, and other developmental opportunities;
  •  Recognition and rewards for outstanding performance;
  •  Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans or other actions

Child Safeguarding:

•  Take the lead in promoting the Save the Children Safeguarding Children’s Policy ensuring that all staff are fully briefed on the policy and that an annual work plan is developed and implemented to meet the requirements of the policy within the programme.
•  Ensure that technical support and advice is provided through mentoring and providing distance support to the focal person within field offices responsible for oversight of the Child Safeguarding Policy.

Representation and Networking

•  Lead on representation and networking in all aspects related to human resources and administration.
•  Liaise closely with HR matrix managers at the regional office and with global HR officers in Save the Children members’ headquarters as appropriate.
•  To ensure that the programme has a good understanding of the registration proceedings in Liberia and in particular related to securing work permits. In this to develop where possible personal relationships with key players in the NGO networking group and other government ministries and agencies.

SKILLS AND BEHAVIOURS (our Values in Practice):

Accountability:

•  Holds self-accountable for making decisions, managing resources efficiently, achieving and role modeling Save the Children values
•  Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved

Ambition:

•  Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development, and encourages others to do the same
•  Widely shares their personal vision for Save the Children, engages and motivates others
•  Future-orientated, thinks strategically.

Collaboration:

•  Builds and maintains effective relationships, with their team, colleagues, members, external partners, and supporters
•  Values diversity, sees it as a source of competitive strength
•  Approachable, good listener, easy to talk to

Creativity:

•  Develops and encourages new and innovative solutions
•  Willing to take disciplined risks

Integrity:

•  Honest, encourages openness and transparency

QUALIFICATIONS AND EXPERIENCE:

•  Strong knowledge/experience of HR and Admin
•  A minimum of 7 years of management experience in a corporate or an INGO environment, including experience in the development of strategic and operational HR and support services plans and their implementation in a professional work environment over a sustained period of time
•  Ability to plan and organize a substantial workload that includes complex, diverse tasks and responsibilities in both development and emergency contexts
•  Willingness and ability to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
•  Demonstrated credibility with colleagues and stakeholders at all levels of an organization
•  Excellent oral and written communication skills in English
•  Strong interpersonal skills with the ability to demonstrate skills in leading a multi-disciplined team through a period of change
•  Leadership skills, including the ability to supervise and motivate qualified professional staff with strong personal value systems
•  Analytical, decision making and strategic planning skills and the ability to handle multiple priorities
•  Ability to coach, mentor, delegate appropriately, and provide developmental guidance to supervise staff
•  Team building skills
•  Competent level skills in core IT applications, particularly MS Office
•  A commitment to the values and principles of Save the Children
•  High level of commitment to the principles of development and to the organizational and programmatic goals of Save the Children.