The HR Associate will provide essential support in implementing HR policies and procedures, assisting in recruitment, onboarding, and employee engagement activities. This role includes managing employee records, supporting payroll and benefits administration, and ensuring compliance with HR processes. The HR Associate will also assist with performance management, staff development initiatives, and handling employee inquiries, contributing to the smooth operation of the HR department and ensuring that staff needs are met in alignment with organizational goals.

Responsibilities

HR Policy Development and Implementation 25%

– Develop and draft HR policies that align with IPA’s strategic goals and comply with local regulations.

– Ensure effective rollout of HR policies across the organization through training and communication.

– Create HR tools and resources to support the understanding and application of policies by all staff.

– Regularly update the Employee Handbook to reflect current practices, legal requirements, and organizational changes.

– Establish channels for staff to provide feedback on HR policies to foster continuous improvement.

Recruitment and Onboarding 25%

– Lead the creation and dissemination of job postings across various platforms to attract qualified candidates.

– Oversee the application review process to identify suitable candidates for interviews. – Organize and facilitate interviews, ensuring all hiring managers are prepared and informed.

– Manage the offer process, including salary discussions and contract preparation. – Develop and implement a comprehensive orientation program for new hires that highlights IPA’s values and operational procedures.

– Monitor the progress of new hires during their probationary period to ensure a smooth transition into the organization.

Performance Management 25%

– Assist managers in setting clear and measurable performance objectives for their team members.

– Coordinate the mid-year and year-end performance appraisal processes, ensuring all staff are evaluated fairly and consistently.

– Provide training and resources to staff and management on effective performance review practices.

– Advise on strategies to address underperformance and recognize outstanding performance, linking to career development opportunities.

– Implement systems for ongoing feedback to support continuous performance improvement.

Employee Relations and Compliance 25%

– Act as a resource for management on HR policies, legal compliance, and best practices in employee relations.

– Facilitate and document disciplinary actions and grievances, ensuring adherence to organizational policies and legal standards.

– Conduct thorough investigations into employee complaints or issues, maintaining confidentiality and fairness.

– Ensure timely management of employee benefits, including medical coverage and workers’ compensation.

– Oversee payroll processing to ensure compliance with statutory regulations and timely payments of staff.

Qualifications

Required

Education

• Bachelor’s degree in human resource management or business administration. A master’s degree in the fields mentioned above is preferred

 Work Experience

• At least 3 years of progressively responsible HR and administrative and/or programme support experience is required at the national or international level.

• Experience of providing administrative and logistical support to programme activities of for a Not-for-Profit Organizations / Programme based exposure

• Experience in human resources administration will be an added advantage.

Preferred

Language Proficiency

• Excellent command of English and strong verbal and written communication skills

• Sound command of the French Language both written and spoken

• Capability to speak the native language is an added advantage

• MS office proficiency