Reporting directly to the Director, Business Services and Operations, the HR Specialist will be responsible for coordinating and managing all human resources systems/activities related to the ACBF staff. His/ her duties will include managing the life cycle of the ACBF staff in all ACBF locations/offices, including recruitment processes, championing the performance management process and its application, implementing systems for managing staff benefits, payroll, and onboarding new employees.
Key Duties and Responsibilities
Recruitment
- Develop best practice resourcing standards to be used within the ACBF and develop the recruitment/resourcing skills and capacity of managers ensuring that the policies and procedures outlined in the ACBF policy are adhered to.
- Identify the most appropriate websites and recruitment agencies to advertise and /or support recruitments for positions at the ACBF.
- Provide guidance and support to the recruiting managers in the Foundation to lead recruitment processes for positions in their teams.
- In accordance with the policies and procedures of the ACBF, coordinate end-to-end recruitment processes by obtaining requisitions and advising on updated job profiles for vacant positions, place adverts, develop longlists in collaboration with hiring managers as well as arranging interviews.
- Ensure the administration processes associated with new joiners is complete and compliant with policy (referencing, pre-employment medical, relocation logistics, membership of the medical scheme and pension fund).
- Issue contracts of employment to staff and consultants
- Prepare onboarding process for newly employed staff and monitor the probationary period for the new staff and ensure that supervisors take them through the probationary review process.
- Oversee and regularly update the development of formal induction and onboarding processes and procedures.
- Working with the Head, Communication and Influencing, build the image of the ACBF as an employer of choice on the continent, developing links with recruitment platforms, agencies, educational institutions, education and training authorities, networks and other related sources for recruitment.
HR Administration
- Review, monitor and ensure implementation of key HR related policies and procedures such as Performance Management, Recruitment and Selection, Staff Capacity Building, Disciplinary and Grievance Procedures and other HR related Policies.
- Internal and external organisational reporting (i.e. Monthly, quarterly and annual reporting to Business Plan KPIs, Senior Leadership Team Reporting, Board Reporting etc)
- Assist the Executive Team with planning, budgets and reporting, including evaluating People & Culture results and trends.
- Provide technical support for various HR related activities to Unit and Department Managers and Supervisors as required.
- Serve as the first point of contact between HR service providers (Medical, Pension and Life Assurance benefits) and the ACBF staff. Develop, manage, and oversee effective relationships with contracted service providers, always ensuring transparency and value for money.
- Implement relevant recommendations from internal and external audits in relation to the benefits, service providers offering, and other related services.
- Ensure that the HR legal documents are regularly checked for compliance with policy and local labour law and other legal instruments, such as Host Country Agreements.
- Stay up to date with labour laws and other laws affecting the employment of people in countries where the ACBF has presence.
Manage Total Reward at the ACBF
- Working closely with the Finance Team take responsibility for ensuring that the HR inputs into the monthly payroll are correct.
- Under the leadership of the DBSO, regularly revisit the ACBF Reward Philosophy to ensure that it is aligned to the ACBF values.
- Under the leadership of the DBSO, contribute to pay review processes by revisiting the ACBF historic pay comparators, and if required, prepare and defend an alternative set.
- Contribute to pay market research across all job functions.
- Contribute to ensuring market-driven benchmarking and transparent annual pay review processes.
- Review financial and non-financial benefits offerings.
- Implement the outcomes of pay review processes.
- Manage all third-party staff benefits and related matters including the Retirement Benefits, medical evacuation, Insurance, Medical Insurance etc.
Staff Development
- Champion the performance management process, contributing to building a culture of performance management across the organization.
- In conjunction with the Senior Leadership Team, ensure all Learning and Development is strategically linked to organizational needs and aligned to performance reviews and business planning processes.
- Develop and update an organization-wide Learning Program each year after the Performance Review process.
Risk and Compliance
- Ensure alignment and adherence with organizational quality assurance, governance policies, processes and standards, and external legal and regulatory requirements Informed analysis of key people risks advising appropriate mitigation strategies in accordance with the overall risk management system.
- Ensure enabling, fit-for-purpose HR policies and procedures are developed and embedded in day-to-day practice.
- Ensure continued modern and compliant employment contract suite.
- Ensure employee issues are dealt with in a prompt time frame so the ACBF is not exposed to potential legal risk, including assisting in investigations into grievances and complaints where required.
Any other duty that may be required by Management
Desired Qualifications and Experience
- A Master’s degree in Human Resources Management from a recognized university. A bachelor’s degree with at 10+ years of experience shall be considered.
- At least 7 years of experience in a similar position with international organizations, preferably in a non-profit organization.
- Strong background and experience in developing and implementing best practices in recruitment and resourcing, including managing end-to-end recruitment processes.
- Expertise in building a culture of performance management and aligning learning and development initiatives with organizational needs.
- Experience in creating and updating organization-wide learning programs based on performance review outcomes.
- Demonstrated experience coordinating payroll inputs with the Finance team, ensuring accuracy, and aligning reward philosophies with ACBF values.
- Ability to conduct pay market research and contribute to transparent annual pay review processes.
- Experience in internal and external reporting, including preparing reports for senior leadership and board meetings.
- Experience and ability to review and implement HR policies, including Performance and Reward Management, Recruitment and Selection, L & D and Disciplinary Procedures.
- Experience working collaboratively with executive teams and department managers to achieve HR objectives.
- Excellent English Language Skills. Working knowledge of French will be an added advantage.
Competency Requirements
- Exceptional interpersonal skills and possession of a teamwork orientation and ability to interact harmoniously and effectively with colleagues from diverse disciplines, perspectives, countries, and cultures.
- Ability to make objective decisions and resolve problems, exercising the highest responsibility to handle confidential and sensitive issues in a reasonable and mature manner.
- Strong organizing, work planning, and scheduling skills, capable of handling large volumes of assignments accurately and thoroughly while balancing several complex agendas.
- Excellent communication and presentation skills, both oral and written, and proven ability to clearly and concisely prepare, present, discuss, and defend issues, findings, and recommendations.
- Ability to respond to generate innovative, practical solutions to challenging situations, with tact and emotional maturity without losing focus.
- Computer proficiency in Word, Excel, Outlook, Internet search skills, PowerPoint, and the ability to learn new applications quickly.
- High ethical standards, impeccable integrity, and a deep sense of fairness.
Terms of Appointment
- This role is based in Harare, Zimbabwe, and is a fixed term three-year contract, renewable, and based on a successful one-year probation period.