In the Infrastructure Management section the ICT Officer is responsible for the day-today operations and maintenance of a data center. Their role is crucial in ensuring the smooth functioning of the ICT infrastructure and supporting the MUBAS’ ICT services. He/she will be responsible to the ICT Specialist (Hardware Engineering).

Key Roles and Responsibilities

a. Implementing policies, plans, strategies, programmes, systems, standards and budgets relating to ICT.

b. Manage and maintain the university’s server infrastructure to ensure optimal performance and uptime.

c. Implement and oversee security measures to protect data and systems from cyber threats.

d. Collaborate with ICT teams and other stakeholders to identify and address server-related issues.

e. Develop and implement server policies and procedures to ensure compliance with University standards.

f. Monitor server performance and conduct regular audits to identify areas for improvement.

g. Monitoring and maintaining data backup and disaster recovery operations.

h. Provide training and support to internal teams.

i. Preparing reports.

j. Stay abreast of industry trends and emerging technologies to recommend best practices

Minimum Education Qualifications and Experience 

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Proven experience working with servers or similar experience in an enterprise environment.

• Strong knowledge of server hardware configuration, Linux operating systems, virtualization technologies, and networking protocols.

• Experience with containerization technologies (e.g., Docker, Kubernetes) is a plus.

• Shell scripting experience.

• 2 years relevant experience.