Qualifications and Experience

• First degree in Industrial Relations or Human Resource Management.
• A Master’s degree in Human Resource Management.
• An IPMZ Diploma in Labour Relations is a prerequisite.
• At least a Certificate in Arbitration and Conciliation will be an added advantage.
• At least three (3) years post qualification working experience in Industrial Relations.

Key Competencies

Must have a sound knowledge of the Labour Act and related labour legislation;
Person with character to handle sensitive and/or confidential information;
Should possess good interpersonal and communication skills, written and verbal in order to interact effectively at all levels.

Duties and Responsibilities

• Administer and ensures adherence to established labour relations policies, procedures and agreements;
• Remain current on all relevant legislation and ensure organizational compliance with all applicable legislation;
• Keep abreast with labour laws and collective bargaining issues;
• Interpret and administer contracts pertaining to grievances, employee welfare, pensions and health care among other issues;
• Manage grievance procedures and handle complaints that result from disputes between employer and employees and explaining the Code of Conduct to heads of departments and employees;
• Advise on the handling of disciplinary matters up to the stage of formal written warning.
• Advise on employment matters, including equal opportunity and handling of grievances.
• Expected to act as an adviser, counselor, mediator and liaison person (link between management and labour) and representing the employer before the Labour Office;
• Compile documents required by legal counsel for either presentation to Labour Office or legal counsel representing employees;
• Service meetings between labour and management and ability to accurately record proceedings of the Staff Disciplinary Committee, Appeals Committee, Works Council among other related platforms that deal with labour matters;
• Maintain a sound record management system for all documents related to the function;
• Ensure timely processing of all administrative tasks required upon retirement contract completion or termination of employees from University employment.
  Ensure that the strictest of confidentiality is maintained at all times.
• Servicing of University committees.
• Coordinate training activities 
• Any other duties as assigned by the Deputy Registrar.