Duties and Responsibilities
- Ascertaining that claims are reported in good time and that documentation is properly done
- Analysing claims and supporting documents for verification of validity.
- Ensuring prompt registration and acknowledgement of reported claims
- Reviewing claim reports and recommending settlement in line with policy liability and circumstances of loss
- Ensuring prompt processing for settlement on all fully documented and concluded claims and seeking approval for payment within the agreed timeframes and approval levels
- Consulting and advising on issues regarding claims management.
- Carrying out Insurance Risk Surveys fronted by Insurance Companies
- Implementing policy terms and conditions recommended by the surveyors for risk improvement
- Assisting in the annual tendering process for Insurance brokerage services and negotiate competitive premium rates with the successful firms
- Providing procedural advise to staff regarding insurance covers placed.
- Maintaining the underwriting register, records, and files.
- Reviewing and maintaining policy documents in the insurance department
- Implementing KenGen management policy on assets and manpower
- Drafting periodic status reports
- Ensuring implementation and compliance with relevant ISO standards and procedures
- Ensuring compliance with company safety policy and Occupational Health and Safety regulations.
Educational Requirements Job Experience/Qualifications
For appointment to this grade a candidate must have: –
- Bachelors Degree in Insurance or its equivalent qualification from a recognized institution
- Proficiency in computer use and applications.
- Fulfil the requirements of Chapter Six of the Constitution.




