Operations:

• Assist in emergency operations: Support the coordination of emergency response activities, including monitoring emergency situations, communicating as first responders & updating response plans.
• Liaising via phone & email with clients and providers.
• Corresponding with medical desk for medical reviews, medical claims & medical guidance on cases.

Data Management:

• Collect, analyse & maintain emergency response data.
• Ensure accurate documentation of incidents & activities.

Administrative Support:

• Perform general administrative tasks such as scheduling meetings, preparing reports & maintaining emergency contact lists.
• This also includes the processing of claims & raising of PO’s.

Additional Duties:

• Perform other duties as assigned by the Operations Manager.

Client services:

• Research potential clients for medical assistance services.
• Assist in communicating with clients via email & phone.
• Respond to client inquiries, gather relevant information & provide updates.
• Follow up on action items resulting from client meetings.

Network management:

• • • Research potential clients worldwide.
    • Contact, attend meetings & contract networks providers / facilities worldwide.
    • Liaise via email & telephone with potential providers & existing providers.
    • Update network database continuously.
    • Create & maintain network maps & data.
    • QUALIFICATION

    Recent graduate in a relevant discipline (desirable)

  • EXPERIENCE
  • Minimum of 1 year/s of demonstrable relevant Administration experience (desirable)
  • LANGUAGE

  Fluent in English (essential)