The purpose of the role is to monitor and validate inventory records by ensuring the accuracy of listed information both in physical stock and within warehouse management systems. The role involves reviewing and analyzing inventory documentation, cross-referencing with actual stock levels and system data to identify and resolve discrepancies. It also includes confirming adherence to standard operating procedures (SOPs) and recommending improvements to enhance or streamline inventory processes
Key Responsibilities
- Perform spot checks to ensure accuracy of the counts by location(s)
- Reconcile the System stocks against physical stocks by location and push for timely closure of any reconciling items on a Daily, weekly and Monthly basis
- Communicate to warehouse management of any operational non-adherence to warehouse processes and SOPs
- Recommend any improvement plans or processes streamlization.
- Responsible stock count procedures are communicated and Respected by the warehouses team
- Coordinate monthly stock counts with the customer and ensure results are properly signed and any reconciling items identified are closed on timely manner
- Responsible for all system transactions are posted accurately in line with source documents.
- Responsible for all operations source documents that are used to update the systems are filed and archived safely.
- Prepare daily stock movement report based on the relevant source documents to help in the reconciliation process with customer Oracle / JDA with Warehouse controllers
- Responsible for setting tracking tools to monitor warehouse errors and report the same to the Site Lead for administrative management
- Responsible for analyzing, understanding & explaining any shrinkages in case of systems issues and any internal issues
- Responsible for enforcing adherence to return management processes and SOPs plus reporting to Site lead for any non-compliances
- Extract, Track and share risk of near expiry stock hold position with the DHL Operations Manager/site lead
- Ensure non- conforming stock are stored in a blocked location both physically & in the system and are only unblocked with proper authorization and process flow Qualifications & Experience
- Bachelor’s degree in Procurement and Supply Chain or Telecom or Electrical Engineering or Finance background.
- Minimum of 3 years’ experience in warehouse operations, including at least 1–2 years in a supervisory or team leadership role preferably in technology or energy sectors.
- Certificate/diploma in Inventory Management
- Professional certificate in auditing or accounting will be added advantage
DPDHL Core Competencies & Skills
· Maintains effective relationships with customers.
· Develops and delivers high quality / innovative products, services or solutions.
· Focuses on customer needs and gains their commitment.
· Gains management / colleague support to meet customer needs.
· Ensures strategies / plans are aligned and reflect others’ views.
· Develops strategies / plans aligned to broader organizational strategy.
· Communicates strategy.
· Establishes clear, challenging and achievable objectives.
· Aligns resources and the organization within own area of responsibility to achieve objectives.
· Regularly reviews and communicates progress against objectives and adjusts as needed.
· Champions continuous improvement and innovation.
· Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
· Provides employees, colleagues and business partners with candid and regular feedback.
· Provides employees with development opportunities.
· Supports employees with career opportunities.
· Inspires others to develop themselves.
· Conveys a clear sense of personal goals and values.
· Actively seeks feedback to improve performance.
· Develops new skills and modifies behaviors based on feedback.
· Takes personal responsibility for career and development.
