As part of our team in as a IT Customer Relationship Manager where you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

• Manage the Service Level Management process and be accountable for running the client portfolio relationships of business units availing of Hogan Technology services·
• Management functions.
• Financial responsibility Software/hardware budgeting, negotiating, purchasing and acquisition·
• Project co-ordination.
• Matrix management.
• Resources management (software/hardware).
• Analyse trend reporting (Service Level Reports) and ensure deviations from “agreed” service levels are addressed and necessary feedback provided to clients.
• Ensure that regular Hogan Technology performance feedback to client takes place via Service Level Meetings.
• Play a prominent communication role in Problem and Change Management to avoid disruption of service to clients.

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Solution driven.
• Thrive in a collaborative environment.