To maximize the acquisition and retention of digital –banking customers of the Bank through expansion of the various digital channels (ATM, POS, etc.); creating innovative framework and implementing value-adding product and services, and ensure service delivery is as per the required service standards with the view to achieving the Bank’s business objectives.

Generic Functions:

• Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance;
• Demonstrate the Bank’s code of conduct; embody the bank’s good culture and corporate image to the public;
• Contribute to the bank’s profitability as per the target set;
• Implement timely corrective action on deficiencies and issues that have been raised or reported different internal and external regulatory bodies;
• Handle other related generic activities as deemed necessary
• Specific Functions:
• • Assist in the development and implementation of customer and merchant recruitment criteria and techniques for the digital channels and product and services.
  • Keep abreast of market and regulatory changes, timely executing due diligence as required for the digital banking product/services and channels;
  • Identity and assess opportunities to drive customer acquisition and retention;
  • Evaluate the performance of digital banking practices and recommend for the required action when performance is lower than expectation;
  • Perform other duties as required.
  • Qualification:
  • BA in Management, Business Management, Economics, Business Administration, and any other related fields.
  • Experience:
  •  One/1 year of relevant banking experience