Execute human resource training and development programmes in the Bank in order to provide the required skills mix for high productivity.

Main Accountabilities 

• Conduct Bank wide learning and development needs.
• Maintains a database on all training and development reports.
• Extract training and development needs recommended by departments for further processing.
• Monitor and evaluate progress of staff who are on training for cost effectiveness, planning and decision making.
• Inducts new employees in liaison with sections to ensure that they gain a level of knowledge that enables them to appreciate the values and systems of the Bank.
• Source training places at higher institutions of learning within and outside Zambia taking into account the Training Policy, identified training needs, cost timing etc. to facilitate effective implementation of staff training and development.
• Capture and maintain accurate training data on the Human Resource Information System.
• Provide guidance and sensitize staff on training and development policies of the Bank.
• Manage relationships with sponsored students and the Bank’s cooperating partners in training and development activities such as universities and training institutions.
• Responsible for coordinating all training activities including venues.
• Track all training expenditure against budget for the Bank and provide monthly updates to ensure that all training costs are within budget and paid for.
• Compute approved payments in respect of training such as tuition, allowances, travel and accommodation, professional subscriptions, examination fees in accordance with the Training Policy.
• Enforce pre course briefings and post course debriefs/ action plans for staff who have attended training with a view to evaluating the value of training to the Bank.
• Evaluate the learning needs biannually and annually and produce consolidated reports.

Qualifications and Experience 

• Grade 12 School Certificate with five (5) ‘O’ Levels (credit or better).
• Diploma in Human Resources Management/ Social Sciences/Accounting or equivalent
• Valid Zambia Institute of Human Resource Management practicing license.
• A degree will be an added advantage.
• Two (2) Years work experience in the Learning and Development Space

Key Knowledge and Attributes 

• Good understanding of training and development facilitation methodologies
• Good understanding of human resources management in general
• Good understanding of the talent management cycle
• Labour laws and Legislation
• Human resource research and consultancy skills
• Communication skills
• Analytical skills
• Interpersonal and presentation skills.
• Networking skills
• Proficiency in Oracle and Microsoft applications and knowledge of Learner Management Systems