Responsibilities

• Assists with planning and conducting of the hotel’s L&D needs analysis.
• Assists in the planning of the hotel’s annual L&D budget, aligning it to the L&D needs analysis.
• Assists in controlling hotel wide and departmental L&D expenditure within agreed budgets.
• Assist with designing L&D programs necessary to meet the competencies of each job function and to address performance gaps.
• Coordinates and follows up on all corporate, internal and external L&D initiatives and programs.
• Assists in the delivery of assigned programs.
• Monitors, measures and reports on colleagues’ L&D plans and achievements within agreed formats and time frame.
• Ensures full compliance when coordinating and executing corporate initiated programs and activities.
• Ensures that all learning activities meet with relevant statutory and organizational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security.
• Liaises with local and foreign educational institutions to recruit and select students for internship placement in the hotel.
• Maintains engagement with local hospitality institutions through activities such as guest lectures and site visits.
• Maintains appropriate systems to record and measure necessary aspects of colleagues’ L&D.
• Assists in the planning of the L&D calendar and shares it with management to ensure that learning resources and opportunities are maximized.
• Organizes the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programs.
• Assists and supports the Talent and Culture team in projects and learning activities as required.
• Implements corporate Talent and Culture initiatives and programs on timely basis.
• Upholds Accor’s Values and ensures full compliance by all departments.
• Participates and supports sustainability in corporate initiatives and programs.

Your Skills and Experience include:

• Tertiary education from a reputable institution.
• Specialization in Human Resources Development / Education is an advantage.
• Minimum 2 years’ relevant experience in hospitality industry.
• Facilitation and presentation skills for small and big group training sessions across all levels of colleagues an advantage.
• Working knowledge of Microsoft Office (Excel, Outlook, Powerpoint, Word).
• Oral and written English must be excellent.
• Strong communicator with presentation and influencing skills.
• Strong interpersonal skills with ability to work with colleagues from different cultures and connect well with colleagues at all levels.
• Driven and ability to work independently with high proactivity in a dynamic environment.
• Ability to contribute and work effectively in a team.
• Creative and resourceful.
• Flexible and able to embrace and respond to change effectively