The Global Talent Acquisition (TA) Team partners with CHAI’s leadership and management teams to ensure that we attract and hire candidates to fulfil our human resources needs. Due to the success of our initiative we continue to grow exponentially. As a result, the TA Team plays a critical role to recruit and hire staff that will be a part of an organization proud of its culture and values. At CHAI, we work in a fast-paced, results-driven environment. Our teams are respectful, collaborative, humble and thrive in an uncompromising culture of excellence.
CHAI’s Global Talent Acquisition team follows a regional model with many of the team members based in CHAI program countries. The Manager, Global Talent Acquisition will be a critical part of the team, leading and mentoring Recruiters, ensuring that they are meeting the staffing needs of the teams they support. The Manager will report to the Associate Director, Talent Acquisition and will also support high-impact projects addressing a wide variety of important human capital issues.
Responsibilities
40%
- Support the leadership and management of a customer service driven team of recruiters based in Africa, Asia, and North America, focused on providing hiring support to program and country teams.
- Manage a portfolio of assigned recruitments.
- Function as an advisor and strategic thought partner to country and program teams regarding sourcing strategies, and candidate pipeline generation.
- Ensure the consistent, accurate communication, and application of recruitment policies and practices across the organization.
30%
- Facilitate the creation of pipelines consisting of qualified, and diverse candidates, using cost-effective techniques
- Function as a strategic support to members of the Global Talent Acquisition team in identifying potential talent for open positions, including relevant internal and alumni candidates.
- Cultivate collaborative relationships with academic and corporate partners, and facilitate presentations on CHAI.
- Support systems development, and refinement of recruitment programs, tools and resources to ensure the hiring of qualified candidates
- Provide support to Global HR initiatives, and policy creation
15%
- Develop internal resources and training material to facilitate efficient, and strategic recruitment in line with the organization’s policies.
- Recommend innovative outreach strategies for CHAI recruitment
10%
- Collaborate with Global and in-Country HR on onboarding, contracts and immigration related matters.
- Ensure recruitment data including compensation and organizational development is communicated effectively to Global Human Resources Partners and is in compliance with overall CHAI legal requirements
- Analyze and interpret data to support outreach strategies.
- Identify opportunities for efficiencies through the existing applicant tracking system (iCIMS)
5%
- Analyze recruitment data to identify trends; make recommendations to senior leadership utilizing information to help manage the process
- Partner with the Global Human Resources Partners to identify hiring and retention trends
- Support in the creation of a strategic workforce plan through analysis of recruitment trends/data – including forecasted recruitment.
Qualifications
- Bachelor’s Degree or equivalent plus 6 years work experience; or Advanced Degree plus 4 years work experience; or equivalent total work experience
- Experience with headhunting/candidate sourcing for complex and technical roles in low-middle income country contexts
- Fluent in French and English (full professional proficiency in both languages)
- Ability to provide a strategic vision to the recruitment function through entrepreneurial, collaborative, and operationally-focused approaches
- Be a dynamic individual with strong leadership skills. Strong problem-solving, oral and written communication skills required
- Prior experience in people management required
- Expertise in the development and implementation of high level recruitment and outreach sourcing strategies
- Experience developing programs, tools, processes and systems that identify efficiencies within a business structure
- Experience in developing and implementing infrastructure processes and policies
- Self-motivated and capable of working independently as well as with a team
- Ability to work in a changing, fast-paced and limited structured environment
- Strong relationship management skills; experience in developing and maintaining client and partner relationships
- International operations and international recruitment experience is required
- Prior experience living or working in a low or middle income country
- Experience presenting to large audiences or other relevant public speaking experience preferred