POSITION DESCRIPTION
JOB TITLE: MANAGER BUSINESS APPLICATIONS
REPORTS TO: HEAD BUSINESS TECHNOLOGY
JOB PURPOSE
§ The Manager Business Applications is the focal point for managing
implementation, governance, and support of core applications at the
Bank. The position is responsible for effectively analyzing, planning,
organizing, and leading teams in support of production applications
while managing risk, workload, scope, capacity, schedule, and budget.
KEY RESPONSIBILITIES /KEY DELIVERABLES
• Responsible for overseeing the IT support of Business Applications like
Core Banking, ATM Systems, Mobile and Internet Banking and
peripheral systems within Pearl Bank Uganda.
• Managing an application portfolio and associated projects.
• Identifying opportunities for application optimization, redesign, or
process improvement
• Providing application administrative support across applications as
needed.
• Partnering with business stakeholders, vendors, and IT management to
provide a strategic vision for new and supported applications and
create system roadmaps and business processes.
• Addressing the various needs, concerns, expectations of stakeholder
groups in planning and executing projects, meeting project
requirements and creating project deliverables.
• Balancing competing Business Technology project constraints
including but not limited to scope, quality, schedule, budget, resources
and risks to accommodate the needs of each user/customer.
• Building a strong technical culture around our business systems
emphasizes technical excellence, rapid iteration, strong security, and
frictionless user experiences.
• Manage application maintenance outsourcing & software contract
agreements; Implement and monitor standards around scope
management, financial management, service level agreements (SLA),
ensure compliance to mitigate risk, increase service/business Impact &
reduce costs.
• Ensure that applications meet business
• Requirements and systems goals; fulfil end user requirements and
identify and resolve any system issues.
BUSINESS BEHAVIOURS
§ Passion: Committed to excellence, delivering outstanding results and
making a positive impact on our customers and stakeholders.
§ Teamwork: Collaborates, mutual respect, and diverse perspectives, to
achieve shared success and deliver greater value to the Bank.
§ Integrity: Uphold honesty, transparency, and accountability, ensuring
ethical practices in every action.
§ Innovation: Embrace creativity and forward-thinking, continually seek
new solutions to enhance customer experience and drive business
growth.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED
§ Bachelors in IT, Computer Science, Software Engineering, Electrical
Engineering, Telecommunications Engineering, Information Systems,
Computer Engineering, and any other related fields.
§ Certification in an IT related course (ITIL, COBIT, Oracle certifications
etc.) is of added advantage
§ A minimum of 5 years’ experience in the IT department in a busy
organization supporting applications.
§ Experience in IT Applications. In depth experience in Core Banking
systems is of added advantage
THE FOLLOWING DOCUMENTS SHOULD ACCOMPANY THE
APPLICATION
§ Cover letter, Detailed CV, and Copies of academic documents all as
one file.
MODE OF APPLICATION
§ Online applications addressed to Chief People & Strategy
Officer, Pearl Bank Uganda.
§ Send application to hr@pearlbank.com with job title as
subject.
§ Closing Date: Friday 9th January 2026 at 5:00pm.
§ Only shortlisted candidates will be contacted.
Pearl Bank Uganda Ltd is an equal opportunity employer
