BASIC PURPOSE:
The Manager, Technology Governance & Compliance will be responsible for ensuring a robust
ICT and Operations control environment and compliance to leading technological standards,
frameworks, and regulations. He/She will lead teams that implement a comprehensive and
forward-looking compliance and audit issue management framework for IT and operations.
He/She should be well versed in internal controls assurance, compliance and risk
management, and leading technology standards relevant to financial institutions in the region
MAIN DUTIES & RESPONSIBILITIES
• Manage the process for remediation of compliance and audit gaps to ensure certification, re-certification, and compliance to adopted standards and achievement of audit issue closure targets
• Implement the Audit Issue Management Framework focused on embedding guidelines for effective exit meetings, root cause analysis for findings, corrective action and remediation planning & timing, accountability and tracking closure of audit issues
• Be the main liaison, facilitate logistic and communications for third parties (consultants, external auditors, and assessors) involved in compliance reviews, audits
and assessments of the Bank’s technology platforms and operations

• Provide timely progress reports for assigned tasks/projects and support the monthly, quarterly, and annual management and Board level reporting
• Develop and maintain the annual schedule for compliance reviews, audits and assessment and perform the logistical planning
• Works with the Digital Training team to develop an effective compliance training
program, including appropriate introductory training for new employees as well as
ongoing training for all staff and managers
• Manage immediate reports to ensure unit objectives and KPIs are met in a timely
manner.
• Perform any other duty as assigned by the supervisor
QUALIFICATIONS, SKILLS AND EXPEREINCE
QUALIFICATIONS
• A university degree in Computer Science, Information Technology, and/or related field
• Recognized certification in information systems management and/or security e.g.,
CISA, CISM, CGEIT, CRISC, ITIL, ISO/IEC 38500, COBIT 5 or COBIT 2019 certified
(Foundation, Implementation or Assessor levels) or an equivalent
SKILLS
• A high degree of professionalism and personal integrity

• Excellent management skills
• Excellent analytical and reporting skills
• Demonstrated ability to work in an agile workplace and effectively balance multiple
responsibilities
• Be a team leader and integrator
• Ability to work with a high degree of independence
• Strong knowledge and understanding of IT governance frameworks like COBIT and ITIL
• Understanding of key internal controls and risk management frameworks like IIA IPPF,
COSO
• Good working knowledge of ISO standards (20000, 27001 & 22301), PCI DSS, and
SWIFT CSCF requirements
• Passion for, and interest in technology, and emerging trends in the banking sector
• Excellent communication, analytical, problem-solving, process navigation, and crossfunctional collaboration skills.
EXPERIENCE
• At least 3 years of experience in Information Technology in the field of IT Governance, IT
Risk Management, Information Security and/or IT Service Management with a minimum
of 1 year in management role