Key Responsibilities:
- Membership Development:
- Assist in developing and implementing membership development programs and strategies to increase ZAM’s membership in the respective regions.
- Support the establishment and maintenance of an accurate database of the manufacturing base, including company size, turnover, employee count, and other relevant information.
- Analyze membership data to identify trends, track performance indicators, and prepare regular reports for the Chief Executive Officer.
- Engage with current and prospective members through effective communication channels, surveys, and visitations to understand their needs and improve services.
- Assist in recruitment campaigns and initiatives to attract new members to ZAM.
- Business Development:
- Identify and engage with potential donors, funders, and partners to support membership development initiatives.
- Implement retention strategies, including member orientation programs, regular visitations, and addressing inquiries from members and potential members.
- Monitor and evaluate the effectiveness of membership growth strategies, recommend improvements, and measure progress towards membership goals.
- Reporting and Support:
- Assist in managing the departmental budget, propose member fees, and ensure timely financial planning and reporting.
- Prepare monthly/quarterly departmental reports to provide valuable information for decision-making.
- Support the supervision of the Membership department, ensuring the efficient allocation of resources and the achievement of organizational objectives.
Person Specification:
- Full Grade Twelve Certificate.
- Bachelor’s degree in Business Administration, Marketing, or a related field
- Strong analytical skills with the ability to analyze data and identify trends.
- Ability to engage and build relationships with diverse stakeholders.
- Proficiency in using databases and computer applications.
- Valid driver’s license (preferred but not required).
