Role purpose: To create value on Telecel Ghana’s mobile voice services, drive mobile revenue, grow customers (acquisition, upsell, retention) and drive usage.

Key accountabilities and decision ownership 
–    Achieve Subscriber and Revenue targets for Mobile voice and implement strategies to achieve the targets
–    Work closely with the product and services team to derive maximum value along the product life cycle
–    Identifying market trends, Evaluation, and selection of products for future roadmap
–    Drive major voice KPIs (Customer, usage, revenue)
–    Grow voice Penetration to desirable levels according to business objectives 
–    Coordinate business activities on National roaming to drive maximum revenue impact
–    Generate regular reports (daily, weekly, monthly) to monitor KPIs performance and offer insights for decision making
–    Conduct in-depth and complex analysis to understand customer behaviour along the product life cycle
–    Monitor the pre- and post-launch performance of products in relation to generated revenue and customer satisfaction.

Core competencies, knowledge and experience: 
–    Excellent commercial knowledge in identifying growth opportunities and maximising customer value
–    Good experience in product management and strategic planning.
–    Excellent interpersonal and presentation skills and the ability to communicate and negotiate with stakeholders at all levels (internal and external)
–    Strong knowledge on Telecommunications systems to be able to come up with innovative products 
–    Strong business acumen, with experience driving business performance and KPIs
–    Strong analytical and problem-solving skills maintaining high accuracy with attention to details.
–    Significant leadership experience and ability to build and maintain effective working relationships.

Must have technical / professional qualifications:
–    University Degree in Information Technology / Computer Science / Business Administration / Marketing or any relevant field
–    2-5 years of experience in the Telecommunications or the ICT industry 
–    Other Marketing or Product Management certifications will be an added advantage 
–    Possess very good reporting skills. – Easy use of software such as Tableau, Power BI, MS Excel, MS WORD, and MS POWERPOINT, etc.
–    Proficiency in other SQL will be a huge advantage
–    Strong analytical skills and ability to model data, clean data, build business cases, data models and projections, draw insights from data trends etc.