Design, implement and manage network infrastructure services (LANs/WANs, voice, video and security networks) in order to ensure reliable and quality service delivery that enable delivery of the Bank’s objectives.
Main Accountabilities
• Manage network projects from planning, designing, implementation to completion.
• Implement a technology infrastructure plan.
• Install, support, and maintain routers, switches, firewalls, VPNs and load balancers in an enterprise wide area networks.
• Maintain an accurate record of all configurations and significant changes affecting the network in order to ensure accountability, reliability and availability of network services.
• Implement plans for preventive maintenance of all network resources in order to maintain network health and integrity.
• Continuously monitor, measure, and report on network security vulnerability, availability, performance and capacity and generate improvement plans for management actions and decisions.
• Implement infrastructure resource protection and availability measures.
• Conduct research into existing and emerging ICT infrastructure technologies, standards and regulations and make recommendations for management decisions.
• Provide input into the preparation of various management reports for management information and decision making.
• Perform after-hours change implementations as required.
Qualifications and Experience
• Grade 12 School Certificate with five (5) ‘O’ Levels (credit or better).
• BSc /BEng in Computer Science or Computer Engineering; or equivalent.
• 3 years’ relevant experience
Key Knowledge and Attributes
• Knowledge of ICT service management best practices.
• Experience with network design and network security management.
• Experience with FortiGate, Cisco network hardware and software (CCNA or better preferred)
• Experience with SAN/NAS technologies.
• Project team player.
• Effective interpersonal and customer service skills.
• Strong technical writing and presentation skills.
• Good project management.
• Good interpersonal relations.