Listed on the New York Stock Exchange (NYSE) in 2019, Jumia is the leading e-commerce company in Africa, operating in 11 countries. The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, JumiaPay, which offers a safe and easy solution to facilitate online payment transactions. The company offers goods across a broad range of categories, such as phones and electronics, home appliances, fast-moving consumer goods, fashion and beauty.
What you will be doing:
- Efficient workforce management (Transport, Sorting Center , Reverse ) – Administrative management
- Training and integration of new agents
- Implementation and monitoring of new project / operational process.
- Operational management of the sorting center while respecting SLAs per delivery zone.
- Management of logistics teams and equipment.
- Transport cost management via optimization of outbound item flow.
- Collaborate efficiently with other departments
- Shipping parcels by Pickup Station, Door Delivery to logistics Transport providers.
- Understand the tasks and responsibilities of the team in order to be aware of changes in processes, tools and work methodologies: this may involve carrying out agents’ operational and field activities, at the request of Management over a set period of time
- Supervise daily Transport operations of Sorting Center and Reverse teams
- Ensure that Network Operations teams understand all KPIs and operational measures established to improve them.
- Improve the Customer Promise via the E2E KPIs I.e. process outgoing FIFO etc.
What we are looking for:
- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
- At least 3 years of experience in a warehouse or supply chain environment.
- Strong analytical and problem-solving skills, with the ability to collect, analyze, and interpret data from multiple sources to identify trends, patterns, and opportunities for improvement.
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to diverse audiences and collaborate with cross-functional teams.
- Leadership and project management skills, with the ability to lead initiatives, coordinate efforts, and drive results in a team environment.
- Detail-oriented with a strong focus on accuracy and attention to detail.
- Ability to work independently with minimal supervision and as part of a team.
- Flexibility to work variable shifts, including evenings, weekends, and holidays, as needed to support operational needs.
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders
