Key Responsibilities:

Front Desk Management and Reception Area Oversight:

• Receive and assist visitors, ensuring a professional and welcoming reception area.
• Answer direct phone calls, take messages, and handle inquiries.
• Maintain visitor logs and ensure security procedures are followed.
• Receive and distribute mail, packages, and deliveries.
• Keep the reception area tidy and presentable.

Office Cleaning and Orderliness:

• Supervise the cleaning of office floors, walls, doors, windows, ventilations, and lavatory areas.
• supervise disposal of garbage while adhering to infection control protocols.
• Ensure that office furniture, computers, and other equipment as cleaned and dusted at all times.
• Supervise cleaning company employees to ensure high-quality cleaning services.

Meeting and Conference Room Preparation:

• Set up conference rooms, ensuring cleanliness and proper arrangement of furniture.
• Arrange meeting materials such as pens, papers, and refreshments.
• Clear and clean up rooms after meetings.

Kitchen and Refreshment Management :

• Clean kitchen areas and maintain hygienic conditions.
• Ensure proper handling, serving, and storage of tea, water, and food for staff and visitors.
• Maintain an inventory of utensils and report any breakages or losses.

•  Ensure office water dispensers are adequately supplied and functioning properly.

Waste Disposal and External Service Supervision:

• Ensure timely garbage collection and disposal in coordination with contracted collectors.
• Supervise garbage collectors and report any contract breaches.

• Supervise slashing of the compound and minor office repairs by external contractors

Office Security and Premises Monitoring:

• Monitor the performance of security personnel deployed at the office premises.
• Conduct regular patrols and report any unusual activities.
• Take custody of unattended office property to ensure its safety.

•  Support timely opening and closing of office premises.

Office Maintenance and Minor Repairs:

• Inspect plumbing, drainage, sewerage, electrical fittings, and other installations.
• Conduct minor repairs such as tightening screws, fixing taps, and minor painting tasks.

• Report any major maintenance needs to the Administration Officer.

Clerical and Administrative Support:

• Assist with document scanning, photocopying, printing, and binding while maintaining confidentiality.
• Support administrative functions as required, including document dispatch and retrieval.

• Provide general support as directed by the Administration Officer

Stores Management:

• Receive equipment and supplies, take stock records and reports, issue supplies, initiate purchase requests for store items.
• Receipt of procured goods, track movement/distribution
• Manage the dispatch of stores items.

What You Bring:

• Degree in Office, Secretarial or Administration Management. OR
• Diploma qualification in front office management or its equivalent.
• Minimum of three years’ relevant work experience preferably in switchboard management
• Excellent interpersonal and communication skills and ability to relate to people of diverse backgrounds
• Prior experience in office assistance, reception, cleaning, maintenance, or a similar role preferred.
• Ability to work well with others
• Ability to represent Pathfinder to visitors
• knowledge of basic computer applications such as Microsoft Word, Excel and others
• Basic knowledge of office equipment operation (e.g., photocopiers, printers).
• Good organizational and multitasking skills.
• Strong communication and interpersonal skills.
• Ability to maintain confidentiality and demonstrate professionalism.

Why You’ll Love Working with Us:

• Join an innovative, forward-thinking organization that values your growth and ideas.
• Work within a supportive, collaborative environment.
• Make a meaningful impact on our office administration and operations
• Enjoy a competitive salary and comprehensive benefits package.
• Benefit from the opportunity for global engagement.