Responsibilities

Specific activities cover a wide variety of administrative duties to support the daily operations of SCWIST, and include:

• Maintain remote office services by organizing office operations and procedures, managing correspondence, designing filing systems, reviewing and approving requisitions, supporting the CEO and coordinating event logistics.
• Respond to, and route appropriately, enquiries and correspondence from the public, Members, and other organizations. This includes responding to phone calls, emails, and regular mail on behalf of the organization.
• Maintain organised, up-to-date electronic and paper files and records of the organization, including using and maintaining selected electronic databases.
• Arrange distribution of communications products, including newsletters and event announcements.
• Define procedures for retention, protection, retrieval, transfer, and disposal of records.
• Provide administrative support to the CEO.
• Assist in event organization including, in particular, managing and tracking event registrations.
• Execute basic e-commerce transactions, including record keeping and inventory control.
• Efficiently manage time and deadlines to ensure smooth office operations.
• Ability to plan and coordinate office projects, such as office moves, events, or technology upgrades.
• Comfort with changing priorities and a dynamic work environment.
• Perform other administrative and office management tasks, as required, to ensure the smooth functioning of the organization.

Required Skills

• Commitment to SCWIST’s values.
• Excellent communication skills in spoken and written English.
• Good interpersonal skills with the ability to interact with a wide range of people and stakeholders in an efficient, professional and friendly manner, and to work collaboratively and productively in small teams.
• Self starter with the ability to work well independently and to take initiative.
• Experience and a demonstrated excellence in office administration skills, including the ability to maintain a comprehensive system of record keeping and information management.
• Competency with a variety of software applications, such as spreadsheets, word processing and websites is essential. A willingness to learn other software is desirable.
• Outstanding attention to detail.
• Comfortable working in a remote office environment.
• Ability to respect and promote an inclusive work environment.

Preferred skills and qualifications

• Strong IT skills, including knowledge management
• Multiple years of administrative experience