Responsibilities:

Administrative Support:

• Vendor and document management
• Assist with data entry and record-keeping.
• Prepare and distribute correspondence, reports, and other documents.
• Schedule and coordinate meetings, appointments, and events.
• Order and manage office supplies and equipment.

Operational Support:

• Promoting Sales with Marketing team
• Management and coordination of raw materials and packaging materials
• Cost management of raw materials and packaging materials
• Coordinate with different departments to ensure smooth operations.
• Track and monitor key operational metrics and report any issues to the Operations Manager.
• Assist with special projects and initiatives as assigned by the Operations Manager.

Communication and Customer Service:

• Communicate effectively with internal and external stakeholders.
• Resolve customer inquiries and complaints in a timely and professional manner.

Qualifications:

• Associate or bachelor’s degree in business administration or a related field is a plus.
• Grade 12 Certificate
• 1-2 years of experience in an administrative or operational support role.
• Excellent organizational and time management skills
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to multitask and prioritize effectively.
• Positive attitude and willingness to learn.