KEY RESPONSIBILITIES: 

• Ensure items are reconciled timely and accurately in Nostro accounts, suspense accounts, telecom agency money transfer accounts and collection accounts as per the Reconciliation Guidelines.
• Ensure reconciliation and settlements are done on international agent money transfer accounts and card related accounts in line with agent policies and procedures as well as bank accounting procedures.
• Oversight and management of Telecom money transfer float to and from branches and on the Bank’s OVAs.
• Monitor and ensure exceptional items are tracked and escalated as stipulated in Reconciliation Guidelines.
• Monitor and ensure prompt response to reconciliation related queries from other subsidiaries and branches.
• Ensure timely presentation of end of month reports and returns where applicable to Finance and Risk Departments.
• Participate in projects within the Department, including automation and new products.
• Participate in the identification, control and reporting of key risk indicators with in the Operations department.

DAILY RESPONSIBILITIES: 

• Review and verify reconciliation returns and postings of all suspense accounts held within Head Office operation’s department.
• Oversee and guide reconciliation team so as to ensure all disputes (chargebacks) are handled and processed in a timely manner, and measures put in place to mitigate any exposures.
• Participate in projects within the Department, including automation and new products.