Responsibilities

Operational Delivery (30%):

• Advise on global and local P&C policies, collaborating with local P&C Specialists on employment law.
• Support local policy reviews to reflect local needs and culture.
• Mitigate people-related risks in COs with CPCO, P&C Directors, and other specialists.

Quality Assurance (20%):

• Conduct assessments and P&C audits to enhance employee experience and ensure consistency.
• Support Country Directors (CDs) in compliance and risk management per country risk registers.
• Analyze P&C data, identify trends, and propose improvements.

Employee Relations and Services (30%):

• Monitor whistleblowing lines and address complaints in COs.
• Oversee employee relations, ensuring adherence to disciplinary procedures and maintaining confidential records.
• Conduct investigations, liaise with legal firms, and propose actions based on surveys and exit interviews.

Diversity, Equity, Inclusion, and Accessibility (DEIA) (10%):

• Embed DEIA in policies/processes to support diverse staff.
• Collaborate with the Global DEIA Committee to set goals, manage trainings, and analyze DEIA data.

Safety and Safeguarding (10%):

• Support adherence to safety, security, and safeguarding policies from a P&C perspective.

Requirements

Expertise:

• Master’s degree in Human Resources Management, Business Administration, Organizational Behavior, or related field.
• Experience at HQ/regional level in an international development organization across low, medium, and high-income countries.
• Knowledge of local laws and donor requirements in multiple countries.
• Experience delivering HR services via a business partner model.
• Expertise in advising on employee relations and best people management practices.

Competencies:

• Collaboration: Build partnerships to achieve results.
• Growth Mindset: Drive continuous HR process improvements.
• Resilience: Work under pressure and deliver through others.
• Professionalism: Maintain confidentiality and ethical standards.
• Management/Interpersonal Skills: Strong interpersonal skills and emotional intelligence.
• Communication: Proficient in English (verbal/written); fluent in French, Arabic, or Portuguese.

Benefits

• Competitive salary and benefits
• Flexible work arrangements (e.g., work-from-home, flex hours)
• 5 personal learning and development days/year
• Maternity/paternity/parental leave top-up and support
• Annual learning week and staff recognition awards
• Opportunities to connect globally (e.g., via Facebook Workplace)
• Wellness programs and playful activities/events