What you will do
- Analyze and interpret data from various sources to identify trends, patterns, and insights that will inform product decisions.
- Monitor app performance (funnel performance, integration partners, etc)
- Conduct user behavior research (sessions, flows) based on user journey data models to provide recommendations using complex datasets.
- Identify performance issues (eg dropoffs, broken functionality)
- Coordinate root cause analysis for identified issues
- Work closely with Product Managers, Data Team, Engineers, and other stakeholders to define product requirements and prioritize features based on data-driven insights.
- Work with Growth Manager on remarketing and app engagement campaigns
- Daily monitoring of KPIs using Datadog, Clevertap, and Redash/Tableau.
- Ad-hoc user behavior research leveraging Smartlook recordings, customer interviews, and ticket analysis – in collaboration with the Customer Experience team
- Identify performance issues (e.g., drop-offs, broken functionality), conduct root cause analysis, and perform ad-hoc analyses from daily monitoring (e.g., KYC conversion degradation).
Who you are
- At least 3 years of experience as a Data Analyst, Product Analyst or Business Analyst, preferably within a product or B2C application company.
- Degree in Computer Science, Engineering, Statistics, or a related field.
- Strong analytical and problem-solving skills with the ability to interpret complex data and provide actionable insights.
- Proficiency in SQL and Excel with experience handling large datasets and analytical databases.
- Familiarity with data visualization tools like Tableau, DataStudio, or PowerBI.
- Experience with product analytics platforms like Mixpanel, Amplitudeת or similar.
- High attention to detail and accuracy in data analysis and reporting.
- Excellent communication skills, independence and proactively drive initiatives across the organization.
- A passion for understanding customer behavior and a curiosity to dig deep into data to uncover insights.
- Financial experience – advantage.
