Reporting to the Senior Manager – Project Management Office, the role holder will be responsible for managing the implementation of the planned projects to transform the Bank into a digital and process-oriented operation aimed at improving customer satisfaction.

KEY ACCOUNTABILITIES:

• Manage the different project managers and teams assigned for the implementation of change initiative projects.
• Hands on management of the assigned projects to ensure they are delivered on time, scope, quality within budget and meet the objectives set. This will involve full involvement of the program manager in the execution journey, beyond supervision of project managers.
• Implement a well-defined project management process or methodology that utilizes appropriate toolsets and a pool of experienced and competent Project Managers.
• Team management including undertaking the mandatory performance reviews, adequate staffing and coaching.
• Regular monitoring to ensuring that the approved change initiatives are adopted within the organization.
• Develop and maintain project documentation for reference.
• Reviews project activities for compliance with procedures and standards.
• Produce consolidated reports, including milestone summary, key issues, risks, benefits, summary of costs incurred.
• Integrate change management activities into project plans to improve the success of projects that are implemented by the Bank.
• Define and measure success metrics and monitor change process arising out of Bank projects, process reviews and other change initiatives.
• Engage/manage stakeholders to build transitional plans, complete business change readiness activities and transform behaviors which will support the business through the transformation process.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

• A Bachelors Degree in Computer Science, Information Technology, Business Computing, Commerce, Accounting or Business Statistics or another related field
• Certification in Project Management
• Adept at Financial Technology
• A professional qualification in Banking and Project Management (e.g. Prince2)
• 7 years’ program management experience in a similar working environment, a banking environment is added advantage
• Strong negotiation skills
• Project management
• People management skills