Key Accountabilities

Accountability: Project Definition and Planning (20%)

    Evaluate business need for change and create or assist in creation of business case.

    Define, scope and plan the project and agree structure and deliverables.

  Obtain sign-off of business case from Project Sponsor as appropriate. 

 Prepare and agree detailed project/sub project responsibilities.

• Agree resource requirements with Business, IT Support Exc.

Accountability: Project & Change Delivery (40%)

•     Responsible for small Project Management initiatives, acting either alone or managing small numbers of staff (often from the BAU line who are often seconded part-time to the project).

•     Comply with the appropriate structures established and maintained by the Project Manager, to ensure the delivery of projects.

•     Prepare current and accurate forecast of costs, cash flow, timescales and resource requirements and agree with the Project Steering Committee

•     Identify all products and tasks associated with their completion. Prepare and maintain detailed and accurate project and resource plans, with current estimates for activity completion.

•     Prepare and agree detailed project plans to meet project objectives on time and within budget.

•     Co-ordinate, review and report project progress against plan and escalating issues when appropriate.

•     Follow agreed controls for resource, schedule and quality.

•     Demonstrate effective stakeholder management (minimal engagement required).

•     Identify areas of risk, concern, change and issue management procedures, making recommendations as appropriate.

•     Ensure business benefits are owned and delivered.

•     Manage the handover of project deliverables and completion of the project

Accountability: Stakeholder Management (20%)

•     Identify, analyze and understand expectations from project stakeholders

•     Effective management of stakeholders throughout project lifecycle.

•     Regular verbal and written communication to present business case, obtain commitment and support and report progress on the project to relevant stakeholders.

•     Consultations with Accountable Executive / sponsor to report progress on the project, escalate issues etc.

•     Communication with various businesses and other enablers to support project when required.

Accountability: Project Governance (20%)

•     Develop and manage project plans, including schedules and budgets.

•     Identify and manage project dependencies.

•     Manage project budgets / costs, track and report expenses.

•     Identify, assess, prioritize, track, and report issues / risks.

•     Develop and execute communication plans

•     Implement assurance processes to maintain quality and adherence to standards.

•     Plan and manage resource allocation.

•     Manage changes to project scope, schedule, or budget.

•     Document lessons learned, develop and implement process improvements.

•     Ensure compliance with organizational policies and regulatory requirements.

Role / Person

Specification

 Education and Experience Required

•     Bachelor’s degree

•     Minimum of 2 years’ experience working in the Telco/Banking industry

•     Minimum 2 years hands on experience in project management

•     Demonstrable knowledge (or Certification) in Agile methodologies and / or Design Thinking

•     Business-related Degree or Certificate would be an advantage

 Knowledge & Skills: (Minimum of 2)

•     Experience of employing change management best practices and disciplines

•     Awareness of the Bank including systems, products, and services

•     Experience of managing activity across the whole of a project lifecycle, using current technology, structured methods, and a quality process

•     Exposure to governance, control, and risk management

•     Proven ability to effectively work within teams at all levels

Competencies: (Minimum of 2 competencies)

• Management and leadership

• Exceptional service and results orientation.

• Superior analytical, evaluative, and problem-solving abilities.

• Ability to work under pressure and time constraints

• Excellent self-organization and self-direction in performance of tasks, including time management skills

• Ability to set and manage priorities

• Maintaining up-to-date knowledge of technological advances is crucial

Education

National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)