Tasks and responsibilities
The incumbent will:
• Provide strategic guidance to management on the Project Portfolio, advising on performance, risks and concerns with the overall Portfolio.
• Manage the IT Project Portfolios (groups of projects or programs) by creating visibility on project plans, status, dependencies, risks, and issues.
• Align programs, projects and operations to strategic objectives.
• Measure, rank and prioritize programs and projects.
• Ensure compliance with the defined project management methodology and standards, effective management of scope-time-resource triple constraint, quality delivery of expected outcomes and outputs, and active engagement with internal project stakeholders.
• Manage the implementation and operations of a project management discipline or culture across business and projects by promoting a standard project management methodology, establishing governance mechanisms, encouraging the use of templates, establishing a project management platform for sharing and collaboration, providing guidance on executing projects, and enforcing tracking and reporting of progress.
• Perform change management and mapping of customer experience journeys in projects, products, and services.
• Work closely with Project managers to define their change management approach, identify and plan for impact on business operating model, and design their training approach and continuous user adoption.
• Manage actively and track critical paths and milestones across projects. Ensure timely, relevant, and sufficient reporting to senior management in order to make informed decisions.
• Measure the performance of the delivery of all IT projects and initiatives portfolio.
• Establish key performance indicators (KPIs) or metrics, mechanisms to measure, and processes for continuous improvement.
• Contribute to the management of the IT project portfolio, work closely with business units in their investment proposals, and assist the CIO management in driving governance over investments and projects.
• Manage Project implementation when needed (Project management)..
Perform any other duties, as required
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
• University degree in Business Administration, Project Management, Engineering, Computer Science or closely related discipline.
• Project Management Certification such PMI-ACP, PMP, or Prince 2.
• At least 5 years of working experience in the areas of IT project management, Portfolio project management, Project management, planning, organizing, and resourcing.
• Working knowledge of English.
FAO Core Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement
Technical/Functional Skills
• Proven skills in the areas of Project Management, planning, organizing, budget, and finance with a careful attention to detail to continuously monitor progress actions and initiatives
• Demonstrated ability to interact with peers in a professional manner.
• Demonstrated ability to communicate in English, concisely in writing and verbally.
• Ability to take instructions from management and ensure follow up.
• Demonstrated ability to draft clear and concise reports in English and to communicate complex technical information to non-technical colleagues in a simple manner.
Selection Criteria
•For consultants intermediate proficiency (level B) of one of the following: French, Spanish, Arabic, Chinese, or Russian is an asset.
• Proven experience in working in the area of Project Portfolio Management and in Project Management Office or managing large scale and complex projects.
• Extent and relevance of experience in roles related to Project Management and Business Analysis.
• Extent and relevance of experience of building relationships with business units.
• Experience in developing complex business cases, benefit/cost analysis, project briefs and requirements documentation related to ICT solutions.
• Certification on ITIL v4 is desirable.
