Under the direct line management of the Child Protection Team Leader, the Case Management Officer is responsible for the provision of case management and psychosocial support to children.
Main Responsibilities:
- Responsible for identifying, screening and conducting assessments for unaccompanied and separated children and provide an appropriate case management service inline with the revised CPMS and other inter-agency standards and operating SOPs.
- Prepare and submit case records/ documents for case conferencing/ BID panels in close collaboration with BID Specialist at field level.
- Supporting in analysis of case management caseload, assigning cases to case workers, coaching and raising complex cases to child protection team leader and or BDI specialist and manager for support.
- Ensuring close coordination and tracking of children receiving case management including regular follow up as per prioritization and vulnerability criteria.
- Work closely with Information Management Officer to produce weekly and monthly reporting.
- Provide technical support to Case Management-case workers.
- Develop work plan and oversee the implementation of case management activities including PROGres V4 activities.
- Conduct necessary capacity building to case workers including information sharing and data protection protocol and report any identified bridge to CP team leader/coordinator.
- Develop capacity building for children, parents and community members to strengthen prevention and protection of vulnerable children and adolescents.
- Ensure all staff understand different needs of children and youth and respond appropriately.
- Responsible for identifying child protection in emergence (CPIE) needs to support case management team.
- Support in implementation of CPIE project activities in collaboration with CP Team leader and coordinator.
- Support in collaboration with the coordinator and team leader to disseminate key inter-agency quality standards such as revised CPMS standards related to Case management
Programming & Operations
- Ensure efficient and effective program implementation while following the budget and work plan
- Participate in preparing monthly/quarterly/annual highlights/reports and proposals and budgets for donors
- Lead the team in carrying out monitoring and evaluation exercises
- Take initiative on procurement, working with Protection Coordinator and Protection Manager and Supply chain to ensure smooth procurement process and correct use of budget spending.
Coordination and representation
- Collaborate with relevant internal and external technical experts on sector relevant issues
- Represent DRC at meetings and other relevant technical coordination meetings
- Ensure integration with other DRC sectors, such as Camp Coordination and Camp Management livelihoods, WASH, and General Food Distribution (GFD).
Project development
- Asist in developing project plans and budgets for funding
- Develop projects tools
- Project implementation and reporting
- Monitor and evaluate projects.
About you
In this position, you are expected to demonstrate DRC’s five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
Qualifications and Experience
Essential Experience
- Bachelor’s degree international relations, social science, law, development or a relevant field in well recognized college or university
- At least 2 years of professional experience in child Protection or social work in humanitarian or development programming.
- Knowledge and experience in working with national government and devolved units.
- Knowledge of database use and management.
- Excellent writing and editing skills in English for external audiences (including governments and donors).
- Excellent interpersonal, written and verbal communication skills.
- Good personal organizational skills, including time management, team work, ability to meet deadlines and work under pressure with minimal supervision.
- Good proficiency in written and spoken English, and Swahili.
- Kirundi an added advantage
Competency profile
- Compliance and Detail-oriented
- Strong team player
- Excellent interpersonal skills, culturally sensitive and adaptable
- Flexible, enthusiastic and willing to learn from others
- Understands humanitarian issues in Tanzania, and the region
- Willing to travel to project sites in Tanzania