Key Outputs and Accountabilities

Understand and Implement Business Strategic Priorities

Align Quality goals and objectives with Business Strategic Priorities

Engage with internal customers to develop partnerships and capability

Leads the implementation of Quality (Control) at source and the development of the Quality Assurance function at plant level

 Ensure that Product and Package Quality meets Legal, Internal and TCCC Requirements

Maintenance of the Quality system and ensure CCBA and TCCC standards are met

Ensure Quality Governance, Good Manufacturing Practice and Good Laboratory Practice standards are maintained in all facilities

Review and Interpretation of SPC data and ensuring that this knowledge is extended to the production lines

Monitor the implementation of the non-conformance program. Final decision on rejections lies with the QAT

Ensure that the Sanitation Matrix is adhered to and ensure that data is reviewed by the QCReview all quality related data and ensure that daily data review routines are kept by QCs. Implement corrective action for data integrity issues

Ensure that corrective action is taken by the relevant responsible individuals

Ensure that all quality related packaging and ingredient problems are properly documented, reported to the suppliers via procurement and review corrective action plans presented by suppliers.

Review suitability of level 1 and level 2 Quality KPI’s for SC Ways teams

 Manage the Quality and Laboratory Environment

Lead the CCBA QAQC function

Manage laboratory Equipment and Consumables

Ensure that SPC and Capability Surveys as well as Trade Quality and age surveys are done at required frequencies

Oversee specialised testing e.g. Micro. Ensure that results are reviewed and assist production team leaders with trouble shooting and resolving of micro issues in the plant

Develop Quality Capability (Skills, Competence & Succession)

Ensure that relevant reporting is done as per reporting schedules

Manage Pest Control Programme

Run the Sensory Evaluation Programme

 Drive Problem Solving and Continuous Improvement Initiatives

Ensure that RCA processes relating to quality issues address the relevant root cause

Assist production teams with this process where required.

Review quality issue trends and ensure that the appropriate RCA process is followed where basic RCA processes does not address the issues.

Manage Safety Health and Environmental Standards

Ensure compliance with safety, health and environmental policies and procedures where applicable

Contribute to the management of sustainable development issues to achieve key sustainable targets (WUR and EUR)

 Human Resource Management

Lead the CCBA QAQC function

Manage laboratory Equipment

Ensure individual KPIs are aligned to KPIs of Country Management Team

People Management

Performance Management – On-going, informal performance monitoring, feedback and coaching provided daily or as required

Leave processes conducted according to policy

Ensure good employee relations

 Deliver Excellence in Customer Service

Identify and communicate customer needs and expectations

Build effective relations with internal and external customers

Qualifications and Experience

Qualifications
Minimum requirement: Bachelors Degree in Food Technology, Chemistry, General Sciences

ded advantage: Work experience in the Beverage Industry

Experience

At least 3 years working experience in a relevant SHEQ role in the food industry