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<Job Purpose and Organizational Context>
Under the overall guidance of the Security Adviser, the Communications duty operator performs under the DSA as the on-duty security personnel ensuring implementation of security operations through communications and staff tracking relating to the management of safety and security for UN personnel in the country.
Duties and Responsibilities
- Maintain permanent radio and telephone communication with all Security Base Stations, all Security Officers, all UN Agencies, INGOs, and other Organizations within the country as applicable.
- Ensure that all communications equipment is clean and in good working condition.
- Record, process, and forward all received information to the appropriate persons through approved channels.
- Notify immediately the respective authority/person in charge of response or rescue operations about emergency calls or calls for help/assistance.
- Obtain accurate information for further action about all reported incidents, accidents, and other relevant occurrences (who? what? when? where? why? etc.) and record such information in a continuous log sheet.
- Process incoming and outgoing mail and ensure registration and filing by the filing system.
- Prepare and maintain working maps to display locations, routes, and boundaries of security interest.
- Verify that remote alarm and public announcement systems are functioning.
- Ensure radio discipline on all monitored channels; advise all radio users on the issue as appropriate.
- Conduct a proper handover/takeover of shift duties including a thorough brief about all occurrences and pending cases with further actions to be taken.
- Any other duties as assigned by my Supervisor/Superiors
Competencies
- Work cooperatively and effectively with others to set goals, resolve problems, and make decisions to enhance organizational effectiveness;
- Ability to undertake self-directed tasks when necessary
- Excellent oral and written communication skills;
- Able to communicate effectively, verbally and in writing with a wide range of people within UNDP, Government, donors and UN Agencies
- Excellent time management skills;
- Attention to detail; the capacity to prioritize by assessing situations to determine urgency;
- Ability to develop a work schedule, set goals, create / implement actions plans and monitor progress towards goals; and ability to make clear, timely decisions
Required Skills and Experience
Education:
- High school leaving Certificate
Experience:
- Minimum of 4 years of progressively responsible experience at national levels in security-related field, experience in radio communications, fire management capability, and capable of writing comprehensive security incident, fire, and communication reports
- Basic knowledge in workplace fire fighting is a desirable
