• Welcoming guests
• Greet all guests and assist them with check-in and check-out
• Maintain a positive attitude and friendly demeanor
• Respond to all guests’ questions and requests
• Answer and forward phone calls
• Manage guests’ bookings and reservations
• Keep a tidy and orderly workspace
• Assist with administrative and clerical tasks as needed

Qualifications

2+ years experience working in a hotel receptionist or guest services role

High school diploma or suitable equivalent

Proficient in Microsoft Office Suite and other necessary computer programs

Solid written and verbal communication skills

Fluent in English

Fluency in French (not a requirement but a plus)

Ability to maintain a positive, friendly attitude even under high pressure

Excellent organisational and multitasking skills

Professional attitude and appearance