Major Responsibilities of this role:

• Greet Hospital clients, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Schedule appointments, maintain, and update appointment calendars.
• Transmit and receive information or documents to/from customers via telephone, mail, or other company communication media.
• Record guest comments or complaints, referring customers to managers as necessary.
• Hear and resolve complaints from customers.
• File and maintain records.
• Provide information about location of departments or offices, employees within the Hospital.
• Analyze and update data to determine answers to questions from customers regarding to service types, schedules, availability of specialists, and the like.

Closing Date: – Seven consecutive days including Saturday from date of this announcement.

Term of Employment: – Permanent up on satisfactory completion of the probationary period.

Job Requirements

Required skills and qualifications

• BA Degree or Diploma Hospitality Management, Sales & Marketing with at least two years demonstrated work experience preferably in hospitality industry.
• High emotional & mental strength.
• Best observant & customer care.
• Willingness to take multi tasks & additional responsibilities.
• Best Interpersonal and communication skills with bilingual preference.