Workatele

Referral Coordinator at Danish Refugee Council, Kampala, Uganda

Danish Refugee Council

Referral Coordinator at Danish Refugee Council, Kampala, Uganda

Danish Refugee Council

Full time Job

Date Posted: April 17, 2025

Application deadline:

April 30, 2025 5:00pm

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Job description

Your main duties and responsibilities will be:

Coordination and Collaboration: 

  • Organize information sessions and training for other partners at Kampala and settlement levels to inform them about referral opportunities. This will include dedicated to the topic sessions and presentations during available working-group meetings, such as the Cash Working Group, sector-specific working groups, etc. 
  • Identify referring focal points internally and from other aid agencies, train them about the UCC referral process, and collaborate with them on a daily basis. 
  • Organize and facilitate informational meetings on referrals centrally and at the settlement level, including OPM and local authorities. 
  • Screen referrals to make a final determination of their eligibility to receive UCC support. This will entail a review of referral information and Question & Answer (Q&A) with the referring agency as necessary. 
  • Notify referring agencies of referral status (accepted, rejected or on hold) and of the commencement and conclusion of support. 
  • Collaborate with referring agencies of protection cases to ensure administration of protection impact assessment upon conclusion of assistance. 
  • Act as the primary focal point for the Project Management Unit (PMU) with UNHCR on all matters pertaining to the collection of Individual Profiling Exercise (IPE) data.
  • Collaborate with the MEAL Coordinator to ensure referrals are included in samples for all MEAL activities (baseline, endline, Position Distribution Monitoring-PDMs, etc.). 
  • Develop and regularly update referral opportunities for UCC recipients to participate in livelihoods or longer-term development opportunities.
  • Establish formal referral means with other entities and track referrals from UCC. 

Capacity building in referral mechanism:

  • Conduct regular assessments to identify gaps in knowledge and skills related to referral processes, developing tailored interventions to address these needs.
  • Facilitate workshops, mentoring sessions, and on-the-job training to enhance the technical and operational capabilities of all involved parties.
  • Establish and disseminate clear guidelines and standard operating procedures (SOPs) to standardize referral practices across the team and partner organizations.

Technical Support: 

  • Act as the primary focal point between the UCC and referring agencies on all referrals-related technical matters. 
  • Provide referral focal points with ongoing technical support and troubleshooting. 
  • Design informational materials to promote referral opportunities to the UCC. 
  • Using indicators designed by the MEAL Coordinator, design and administer online referral tool/system. 
  • Develops and is the holder of data-sharing agreements with referring agencies. 
  • Maintain a database of referrals (or inputs into a centralized database). 
  • Participate in relevant call for proposals
  • Lead the strategic direction of the localization agenda, ensuring alignment with PMU goals and organizational objectives; Participate in the DRC Uganda localization task force and contribute to the development of the Localization Strategy. 
  • Contribute to local partner mapping and scoping exercises.  
  • Monitor and evaluate the progress of localization efforts, preparing reports and recommendations for PMU leadership to scale successful practices.
  • Support PMU Manager in coordination and advocacy around the Basic Needs Approach (BNA)

Representation and Advocacy: 

  • Promote referral opportunities to and from UCC. 
  • Participate in UCC-organized meetings and working groups to raise awareness of referral opportunities offered through the Action and associated referring criteria. 
  • Represent UCC at both the local and national levels. Coordinate, and maintain constructive relationships with UNHCR, the Office of the Prime Minister, district local governments, other international NGOs and other stakeholders. 
  • About you

    To be successful in this role we expect you to have experience in humanitarian aid and demonstrated knowledge of the displacement context in Uganda, South Sudan and Democratic Republic of Congo . Moreover, we also expect the following: 

    Required

    • Bachelor’s degree in Social work, Social sciences, Development studies, or relevant fields
    • Minimum of 6 years of experience in humanitarian aid.
    • Minimum of 2 years of experience in cash and voucher assistance (CVA).
    • Experience of working with ECHO is an asset.
    • Experience of working in and with international and national NGOs.
    • Exceptional organizational, management and analytical skills.
    • Full proficiency in spoken and written English.
    • Knowledge of one of the local languages spoken in the operation area is an asset.

    In this position, you are expected to demonstrate DRC’s five core competencies: 

Application deadline:

April 30, 2025

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