The job holder will be responsible for growing/optimizing business levels transacted with local , regional, continental & international NGOs as well as faith based organizations, professional firms such as legal firms, audit firms & associations.

The job holder will be the Bank’s Chief Advisor on any developments occurring within their space which might impact the Bank’s strategy, business and service delivery. The job holder will be expected to tap into the expertise of KCB Bank Group’s NGOs Desk in the execution of their mandate.

The daily activities include new customer acquisition, existing customer retention and income generation from the sales of the Bank’s products.

Key Responsibilities:

• Growth of the Corporate deposit book as per the set organizational targets & ALCO guidelines through growth of current accounts/collection business as well as Debt, Trade and Treasury opportunities from the NGOs, FBOs, Associations & Professional Firms
• Provide specialist sector information & governance as well as conducting training on the structure and workings of the NGOs, FBOs, Associations & Professional Firms Sector to the Business, Treasury, Credit, Risk & Compliance Teams in the Bank

• Monitor customer performance through regular review of accounts, customer visits and financial statements; cross-sell products to maximize business from each connection
• Drive the account planning process, including completing and maintaining relationship plans, unique value propositions, call reports, term sheets and coordinating the RFP process whenever KCB is to be appointed as an service provider
• Provides management information to the Regional FI Desk on a regular, as-and-when-required basis, on matters relating to their own portfolio’s status of accounts and country level developments
• Pro-actively establishes, develops and maintains a portfolio of corporate clients within the business unit’s target market, ensuring that new relationships or ongoing requirements of existing clients attain maximum revenue within acceptable risk profile requirements by carrying out detailed financial analysis of the client accounts and develops proposals within defined Bank procedures that meet the client needs. Further adopts appropriate relationship management strategies to protect the Bank’s interests at all times, e.g., potential default, and to meet the clients’ expectations of the relationship.
• Ensure 90% digital migration of the assigned portfolio and as feasibly as possible, digitize their customers journeys to promote the cashless and self-serve solutions of the Bank
• Coordinate and support the branches in running effective NGOs, FBOs, Associations & Professional Firms sales activations, generating leads and dealing with queries and complaints
• Any other official duties that may be allocated from time to time by