Receives, Seats guests and manages the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Performs opening and closing duties, as needed.
Key Requirements:
- Previous work experience as a Host/Hostess or Waiter/Waitress.
- Clear Understanding of restaurant etiquette.
- Knowledgeable in health and safety regulations.
- Good command and experience in managing reservations.
- Ability to Demonstrate customer-service skills and team player
- Smart communication skills (via phone and in-person)
Minimum Qualifications
Minimum education:
- Diploma / Certificate in Food and Beverage Sales and services
Minimum experience:
- Computer literate in Microsoft Window applications and or relevant computer applications required.
- Working knowledge of hotel system micros and Material Control.
Language skills:
- Very good command of written and spoken English, an active listener with high emotional intelligence and Body Language
Required certificates:
- Relevant F&B Certificate from a recognized institution or Equivalent