RESTAURANT SUPERVISOR
The successful candidate will, among others, be responsible for the following:
- Coordinating daily Front of the House and Back of the House bar and restaurant operations
- Responding efficiently and accurately to customer complaints
- Regularly reviewing of product quality and research new vendors
- Organizing and supervising shifts
- Appraising staff performance and providing feedback to improve productivity
- Estimating future needs for goods, utensils and cleaning products
- Training new and current employees on proper customer service practices
- Implementing policies and protocols that will maintain future restaurant operations.
PERSONAL ATTRIBUTES/QUALIFICATIONS
- Familiarity with restaurant management software, like Hotel Master or Opera
- Strong leadership, motivational and people skills
- Degree or Diploma in Business Administration; hospitality management or any other related qualification.
Those interested and are meeting the above requirements should send their applications with detailed Curricula Vitae and contact details of three traceable referees to the following address:
The Human Resource Business Partner
Sigelege hotels
P.O. Box 2169
LILONGWE.
