Retail Leads at Sabi, Oyo, Nigeria

The Retail Lead will oversee the day-to-day operations of the retail business in the state, ensuring smooth functioning, optimizing sales, and enhancing the overall customer experience.
You will lead and manage a team of RSA’s to ensure smooth acquisition and onboarding of retail partners on our platform.

Job Responsibilities

Drive and champion sales initiative in the state.
Develop and nurture strong relationships with retail partners to understand their needs, challenges, and opportunities.
Lead a high performing team of Retail Success Associates.
Act as the primary point of contact for key retail accounts, ensuring satisfaction and fostering long-term partnerships.
Supervise the onboarding process for new retail partners, ensuring a seamless integration into the platform.
Implement strategies to enhance retailer support efficiency and satisfaction.
Identify opportunities for process improvement in the retail management function.
Lead the layout and visual presentation of merchandise to attract customers and drive sales.
Set sales targets and develop strategies to achieve them.
Monitor sales performance and implement initiatives to boost sales.
Propose and implement enhancements to optimize efficiency and effectiveness
Conduct performance reviews and provide feedback for improvement.
Manage relationships with vendors and suppliers.

Special Skills and Qualifications

Bachelor’s Degree in Business, Marketing, or a related field.
6 years of experience in leading retail management functions an FMCG distribution company or a related role in
Extensive experience with retail sales driven by field officers
Detail-oriented with a focus on delivering excellent customer service.
Customer-focused mindset with a passion for building and maintaining positive relationships.
Proficient in data analysis and reporting tools.
Strong communication and interpersonal skills.

Candidate Specification:

Motivated by the mission of Sabi
Pragmatic with quantitative and analytical ability and attention to detail
Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
High level of integrity and dependability with a strong sense of urgency.
A focus on execution. Willing and able to get hands dirty.
Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself.

Benefits

Sabi