To be well versed with dealing with customer queries and complaints, managing the budgets given to the store , as well as managing stock control.Strategies should be put in place in maximizing profitability and setting/meeting sales targets, including motivating staff to do so.

Duties and Responsibilities

The manager is responsible for the overall management of a business by ensuring that both the operational and commercial sides of the business runs smoothly. The person should be the point of contact between the team members and customers,and to assure all company procedures and guidelines are being followed all the times.

Qualifications and Experience