• Understands the company’s objectives and standards, values, and culture of the company applying them on the job daily.
• Greet all guests promptly at scheduled tour times
• Outline the tour and timeline before beginning
• Determine if any guests have physical restrictions that should be considered
• Answer any questions that the guests have
• Demonstrate extensive knowledge of our facility and related topics
• Remain calm, friendly, and enthusiastic at all times
• Escort guests through the tour, taking breaks as needed Keep the tour moving on schedule while still being considerate to guests
• Achieves customers’ expectations and performance targets of the department.
• Ensures Security awareness and safekeeping of all valuables trusted in your care (e.g. company’s equipment).

Qualifications

• Valid Class C driving License
• minimum 5 years of experience as a safari guide
• Having the knowledge of Russian Language will be added as advantage
• Good written and verbal communication skills in English knowledge
• Good knowledge about Wildlife, Tanzania, and its National parks
• Simple mechanical knowledge of motor vehicles
• Experience with radio communication & common manual safari vehicles