Qualifications: Degree in marketing/accounting/business administration
Experience: 5 years plus
Responsibilities:
 Maintain and develop a computerized customer and prospect database.
 Plan and carry out direct marketing activities
 Respond to and follow up sales enquiries by mail, telephone, and personal visits.
 Maintain and develop existing and new customers through planned individual account support, and liaison Customer Relations
Manager
 Monitor and report on activities and provide relevant management information on a weekly basis.
 Carry out market research, competitor and customer surveys.
 Plan and prioritise personal sales activities and customer/prospect contact towards achieving agreed business aims
 Maintain and develop existing and new customers through appropriate propositions and ethical sales methods to optimise quality of
service, business growth, and customer and satisfaction.
 Negotiate contracts with vendors and distributors to increase sales volumes
 Compile lists describing product or service offerings.
 Coordinate and participate in promotional activities and trade shows, working with developers, advertisers, and production
managers, to market products and services.
 Consult with customers to gain advice regarding the types of products or services expected to be in demand.
 Make periodic sales reports and submit them to the Business Development Manager.
 To understand, Implement and maintain all ISO systems in the company.
 Perform any other duties as they may be assigned
Authority:
1. Reports to the General Manager-Structural Division
Interfaces: (titles of people you deal with, e.g., from other departments, sections, customers)
1. Logistics Manager,
2. Dispatch coordinator,
3. Marketing Manager.
Safety, Environmental & Health responsibilities and Ethics:
 Ensure cleanliness in and around the workplace.
 Enforce PPE usage by employees in the plant at all times.
 Guidance and on-the job training of workers especially new ones in good environmental maintenance and safer working procedures
in order to reduce occupational accidents.
 Assist management to identify resources required to improve EHS in the company.
 Ensure good housekeeping in the plant i.e., immediate cleaning of coolants and oil spillages, emptying of waste bins, shift of scrap
from respective workplace.
 Ensure proper use of waste bins and their availability at the designated respective locations in the plant
 Assist in taking corrective actions for any EHS deficiencies identified during audits or day to day observations
 Help casualties get immediate medical attention and also work closely with HR and systems coordinator during accidents/incident
investigations
 Facilitate security of company staff and property.
 Promote health and safety at the workplace.
 Encourage teamwork for the purpose of a smooth and prosperous management
 Help create a culture and atmosphere of hard work and high personal integrity.
 Safeguard the company’s systems and Terms and Conditions of employment.