Duties and Responsibilities:
- Account Opening & Maintenance – verify KYC, ensure accuracy of forms, prevent duplicate accounts, and process investor updates.
- Deposits/Dematerialization – verify securities certificates, liaise with registrars for authentication, and ensure timely crediting of accounts.
- Transfers – process securities’ transfers, corporate action entitlements, and office accounts’ reconciliations.
- Settlement Operations – monitor participant positions, ensure funds availability, process settlement runs, and confirmation of settlements.
- Reporting – prepare daily settlement and trading summaries, distribute participant reports, and support management reporting.
- Query & Correspondence Management – act as the first point of contact, record, and track correspondence, and ensure timely resolution.
- Documentation Management – classify, scan, archive, and retrieve investor and operational documents.
- Transactions Management – process and report manual transactions, including billing interventions.
- Coordinate with brokers, custodians, and settlement banks to resolve discrepancies.
- Ensure compliance with regulatory requirements and internal policies.
- Assist in the development and rollout of new SCD services and products.
- Contribute to system enhancements, testing, and rolling out initiatives.
- Support risk management processes, including audit activities.
Qualifications and Experience
- Bachelor’s degree in finance, Economics, Business Administration, IT, Records and Archives management or any related field.
- Professional certifications (CISI, CPA, ACI, or equivalent) will be an advantage.
- Experience in settlements, custody, or back-office operations, with sound knowledge of capital markets
- Proficiency in financial core systems, record keeping, archiving, and IT-based processes.
- Strong analytical and reconciliation skills, with attention to detail.
- Excellent communication and stakeholder management skills.
Core Competencies
- Settlement & reconciliation expertise
- Operations & compliance awareness knowledge
- IT literacy & proven knowledge of use of MS Office
- Records keeping and management
- Risk awareness & problem-solving skills.
- Teamwork and collaboration
- Communication & stakeholder management
- Data accuracy & reporting discipline
