Kampala Club Ltd is hiring a Security Guards – Team Lead responsible for supervising and coordinating the activities of the security team to ensure a safe, secure, and welcoming environment for members, guests, and staff. Reporting to the Head ICT & Security, this role involves implementing security protocols, monitoring club facilities, and providing leadership to a team of security guards. The Team Lead plays a vital role in maintaining the club’s reputation as a premier private members’ club by ensuring the safety of its members and the integrity of its facilities.

Reporting To: Head ICT & Security

Key Responsibilities

• Team Supervision
  • Lead and coordinate the activities of the security team to ensure effective coverage of all club facilities.
  • Assign duties and schedules to security guards to maintain optimal staffing levels.
  • Provide training and guidance to security guards on policies, procedures, and emergency response protocols.
• Security Operations
  • Implement and enforce security policies and procedures to safeguard the club’s facilities, assets, and members.
  • Monitor security systems, including surveillance cameras and access controls, to identify and address potential threats.
  • Conduct regular patrols of the club’s premises to ensure safety and compliance with security standards.
• Incident Management
  • Respond promptly to security incidents and emergencies, coordinating with the Head ICT & Security and local authorities as needed.
  • Investigate security breaches, thefts, or other incidents and prepare detailed reports for management.
  • Maintain accurate records of security activities, incidents, and resolutions.
• Facility Safety
  • Conduct regular inspections of the club’s facilities to identify and mitigate safety hazards.
  • Ensure compliance with health and safety regulations and standards.
  • Collaborate with other departments to address safety concerns and improve overall security.
• Member and Staff Interaction
  • Foster a welcoming and secure environment for members, guests, and staff.
  • Address member concerns related to security promptly and professionally.
  • Act as a point of contact for security-related inquiries and issues.
• Reporting and Communication
  • Provide regular updates to the Head ICT & Security on security operations, incidents, and team performance.
  • Maintain clear communication channels with security guards, management, and other stakeholders.

Qualifications and Skills

• Proven experience in security operations, preferably in a hospitality or club environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of security systems, protocols, and emergency response procedures.
• Attention to detail and the ability to remain calm under pressure.
• Physical fitness and the ability to perform security duties effectively