Responsibilities:

• Fieldwork preparation: Check Project allocated, and interviews synced on an on-going basis and conduct quality checks according to procedure and process requirements.
• Briefing / Training & Facilitation: Assist the Field Manager with briefings to the field teams.
• Fieldwork Management: Ensure data collection monthly is according to the schedule.
• Client Service team relationship: Develop a good relationship with the CS teams and becoming a trusted partner.
• Accurate reporting on quality checks with prompt feedback to the affected persons or teams.
• Project management, coordination, and execution.
• Compiling reports and providing feedback as required
• Ensure timely delivery of projects reports.

Role Requirements:

• 2 years plus of research operations experience in the region.
• Knowledge & / or experience of regional Supervisor’s job
• Proven experience in Infield Quality Controls: Telephonic back checks, Accompaniments and Physical Back Checks.
• Knowledge of Field processes.
• Good Communication Skills
• Excellent Interpersonal Skills!
• Travel is essential, must be ready to travel within a very short notice.
• Proactive, Flexible and detail oriented
• Attained at least diploma level of learning.
• Uncompromising on quality, has foresight & clarity through turbulent times and holds them.
• Knowledge and use of CAPI data collection platforms/methodologies.
• Fluent in spoken and written English Language
• GDPR understanding.

Technical Competencies Required:

• Relevant Degree / Diploma
• Knowledge & experience of interviewing
• Experience in market research as:
• Fieldworker/Supervisor/FC
• Must be proficient in the use of PowerPoint, Microsoft excel, and Microsoft word.
• Fluency in written and spoken English language.
• Aptitude for report writing.
• Typing skills essential
• Working knowledge of:
• Outlook
• Word
• Excel
• Power Point