Mission/ Core purpose of the Job
•To provide reporting and analytics leadership on all Prepaid Xtratime Solutions to the Prepaid segment and the product partners
•To develop and execute impactful, data-driven solutions for transforming the Xtratime products.
•To manage assigned Strategic Partner(s) and to evaluate, prioritize and roll out business opportunities for the business while monitoring and coordinating all running business initiatives with the Partners.
•To develop new solutions, strategies, and plan, arrange and perform negotiations, which will lead to a successful agreement and a sustainable relationship with Partners. To manage and provide insights support to the unit in selling specific products.
RESPONSIBILITIES
Key Activities & Responsibilities
Strategy Development and Implementation
•Support and contribute to the development of the functional strategy in line with the overarching business goals.
•Ensure effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps.
•Conduct regular review of the functional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem.
People & Culture Management
•Provide technical, procedural and policy guidance to staff, colleagues , partners and vendors
•Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment
•Create and implement personal development plans
•Define the divisional KPAs and KPIs that will be cascaded down to each area
•Manage Performance and identify training needs. Coach and guide subordinates
•Enable and model healthy employee relations and collaborative teamwork
•Manage diversity, develop, and embed an Employment Equity plan for the business area
•Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management
•Act as an ambassador for the Consumer team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour
•Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice
Operational Delivery
•Reporting and analytics framework and strategy to enable product/service delivery on revenue and cost targets, aligned to industry best practice, MTN Group and MTN SA
•Oversee the technical reporting and analytics management for all Xtratime initiatives
•Interpret strategic plan and formulate strategic deliverables
•Design Complex configuration and performance management systems for Xtratime products.
•Monitor performance against business plans (i.e. business plan tracking) as well as alignment with MTN global strategy and industry best practices;
Review performance of Xtratime products and services against forecasts and agreed Key Performance Indicators (KPIs) and review service level agreements;
Partnership management
Build and maintain solid relationships with all stakeholders and Partners and ensure effective and consistent delivery of excellent products
•Analyse Partner Relationships Management performance and make appropriate recommendations that will positively influence operational effectiveness.
•Review business cases for initiations proposed by the business. Research and consider best practice, local conditions, trends, as well as competitor activity
Budget Management
•Forecast, plan and develop budgets that provide MTN with return on investment, and seek required approval thereof
•Manage and optimise the assigned budget, ensuring all expenditure is in line with MTN SA’s strategic intent and agreed budgets
Continuous Improvement
•Keep abreast of international best practice, technologies and industry trends.
•Proactively research relevant best practice and processes, recommending translation of these in the strategic framework of the unit.
•Maintain an understanding of related systems in order to develop integrated systems and processes.
•Keep up to date with new products and services and their impact on MTNSA
•Understand and take cognisance of emerging markets and plan accordingly.
QUALIFICATIONS
Education, Skills and Experience
Education
- 4 year degree in Engineering/Marketing/Commercial or relevant field
Experience
- Minimum 8 years experience including experience in a strategic Global Brand Management/Commercial role
- Experience working in a global/multinational enterprise /FMCG understanding of emerging markets In managing staff
- Knowledge of consumer data analytics, management, and platforms in a Techo environment
- Experience in continuous improvement through the implementation of best practices
- Understanding of emerging markets
