To apply credit risk management principles and manage staff in order to minimize risk and impairment charges and to provide client services in support of Nedbank strategies.
Job Responsibilities
- Manage reports through early actioning of exceptions.
- Manage and rehabilitate clients by getting backward roll on arrears
- Identify systems and process improvement initiatives by escalating for decisions to relevant stakeholders.
- Make correct credit decisions on a consistent basis first time round by complying to service level agreements.
- Demonstrate an understanding of client needs by providing feedback on application decisions based on Nedbank’s risk appetite.
- Upskill stakeholders by sharing knowledge on service offerings and client needs.
- Guide and support internal stakeholders through formal or informal knowledge sharing.
- Collaborate with external stakeholders through regular communication and feedback.
- Action reports by monitoring, distributing and collating information.
- Manage and support direct reports by providing advise on strategies and/or deliverables.
- Utilize resources by allocating according to business needs.
- Analyse client information to assess level of risk by interpreting financial information within the ambit of banking regulations.
- Resolve work challenges by initiating action plans in accordance with policies and procedures.
- Contribute to policy, procedures and standards enhancement by providing input/suggestions.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders’ businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.)
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Requirements
- 5 – 8 years credit lending or credit risk experience in a banking environment
- 2 years’ managerial experience
- NQF Level 6 or Higher in a Finance, Business, Banking or Insolvency-related field
- A Credit Record is essential
Technical / Professional Knowledge
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Principles of financial management
- Relevant regulatory knowledge
- Working with a group to identify alternative solutions to a problem
- Building and maintaining effective relationships with internal and external stakeholders
- Analysing and interpreting quantitative and qualitative data
- Relevant Nedbank policies and procedures
- Banking knowledge
Behavioural Competencies
- Driving for Results
- Decision Making
- Planning and Organizing
- Aligning Performance for Success
- Building Trusting Relationships
- Building Partnerships