Job Title: Senior Manager – Digital Distribution

Reporting to: Chief Commercial Officer

Division – Commercial Operations

Mission/ Core purpose of the Job 

The role is responsible for developing integrated business plans with internal teams as well as channel partners and ensuring that the performance and profitability of assigned channels is as per standards. The role both, develops new channels as well as manages existing channels and builds key relationships with critical stakeholders.

Main Job Functions:

• Develop specific go-to-market distribution strategies in liaison with Dealers & other channel partners
• Lead channel transformation, when required, to drive new routes to market and improve efficiency to drive cost savings
• Develop channel strategy to accelerate targeted revenue growth
• Own roadmap for delivery of channel changes based on consumer insights and business requirements
• Manage channel lifecycle with specific focus on rationalization and elimination of duplicative channels, introduction of enhanced service offering, re-design of existing channel capabilities
• Perform data analytics across each of the assigned channels to identify business trends and opportunities for growth
• Set KPIs and lead all joint business planning activities with Dealers and other channel partners
• Monitor and prepare periodic report on channel profitability, operator performance and sales performance trend and generate periodic channel assessment reports for channel performance review
• Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of Fintech products and services in the region
• Develop and execute territory specific initiatives and manage profitable and sustainable partnerships to ensure achievement of the Fintech business objectives nation-wide
• Drive the integration of channel strategy by developing action plans for achieving targets and ensure effective execution
• Liaise with management to identify and attend to specific distributor / channel needs, and resolve problems.
• Demonstrate a clear understanding of statutes and regulations related to business operations and channel management in the OpCo, financial institutions and the telecommunications sector
• Identify and share opportunities for operational improvements
• Other tasks and duties, as assigned.

Education:

• Degree in Commerce, Economics, Business Administration or any related discipline business field.

• Relevant post graduate qualification is an advantage.

Experience:

• A minimum of 5 to 8 years’ total experience in a similar position with at least 3 years in a managerial role.

• Experience in Fintech, Mobile Money or Fast-Moving Consumer Goods Distribution channels is preferred.

• Experience in Digital Channel development and management

• Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred

Functional Knowledge: 

• Agent and Merchant Operations and digital platforms
• Understanding of Fast-Moving Consumer Goods channel development
• Understanding of FinTech and Mobile Money payment businesses
• Channel Marketing, development, and maintenance
• Exposure to the use of Digital Tools for Agency and Merchant Management
• Sales Planning, Tracking, Analysis and Reporting
• Stakeholder Relations Management. Project planning and Budgeting
• Computer and Information Technology Appreciation
• Merchandising and Sales Acumen.

Skills

• Relationship/people management
• Analytical thinking
• Continuous improvement
• Data interpretation
• Delivery focused
• Presentation
• Relationship building

NB: Presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Female candidates are strongly encouraged to apply.