We are seeking a talented and experienced Network Engineer to join our team at Spidd
Africa LTD. The ideal candidate will have a minimum of 2 years of professional experience in
network engineering and a strong passion for designing, implementing, and maintaining
reliable and secure network infrastructures. As a Network Engineer, you will play a key role

in ensuring the efficiency, performance, and security of our network systems to support the
diverse needs of our clients and stakeholders.
Key Roles and Responsibilities
– Design, deploy, and manage complex network infrastructures, including routers, switches,
firewalls, and other networking devices.
– Configure and optimize network hardware, software, and protocols to meet the specific
requirements and objectives of our clients.
– Monitor network performance and troubleshoot issues to identify and resolve connectivity,
latency, and security issues in a timely manner.
– Collaborate with cross-functional teams to implement network solutions that align with the
business goals and objectives of our clients.
– Implement and maintain network security measures, including access controls, firewalls,
and intrusion detection systems, to safeguard against cyber threats and vulnerabilities.
– Provide technical support and assistance to clients and end-users regarding network-
related inquiries, issues, and escalations.
– Document network configurations, procedures, and best practices to ensure consistency,
accuracy, and compliance with industry standards and regulations.
– Stay informed about emerging technologies, trends, and best practices in networking to
recommend and implement improvements and enhancements to our network

infrastructure.
– Support with technical writeups and presales activities to the business development team.
Qualifications:
– Bachelor’s degree in Computer Science, Information Technology, or a related field.
– Minimum of 3 years of professional experience in network engineering or a similar role.
– Strong knowledge of networking concepts, protocols, and technologies, including TCP/IP,

DNS, DHCP, VLANs, VPNs, and routing protocols (e.g., OSPF, BGP).
– Hands-on experience with network hardware and software, such as Cisco routers and
switches, Juniper firewalls, and other industry-standard networking devices.
– Excellent analytical and problem-solving skills with the ability to troubleshoot complex
network issues and implement effective solutions.
– Strong communication and interpersonal skills with the ability to collaborate effectively
with clients, team members, and stakeholders.
– Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are a plus.
– Experience with cloud networking technologies (e.g., AWS, Azure) is desirable
-Experience in Cyber security is desirable

Leadership and Relationship Roles:
• Maintains contact with key internal stakeholders in matters of Enterprise Systems Support
• Closely liaises with Project Team, technical service teams and business heads
• Delegate’s authority and responsibility with accountability and follow-up
Demonstrates ability, interacts and cooperates with all within the organization
Key Performance Indicators
• Incident Resolution Time: Measure the time taken to resolve incidents and service-
related issues. KPI target: Prompt resolution within predefined timeframes.
• Continual Learning: Evaluate the consultant’s commitment to staying updated on
emerging technologies and industry trends. KPI target: Participation in relevant
training and certification programs.
• Project Delivery: Track the successful completion of allocated projects within scope,
budget, and schedule. KPI target: On-time and on-budget project delivery.
• Client Satisfaction: Gather feedback from clients regarding the consultant’s
performance, responsiveness, and effectiveness in addressing customer concerns.
• KPI target: High client satisfaction scores.
Skills
• Ability to measure and analyze key performance indicators.
• Ability to lead and motivate a high-performance Customer support team
• Excellent communication skills
• Strong organizational skills with a problem-solving attitude
• Willingness to travel as needed
• Exceptional communication skills to provide leadership to a team and support customers
• Strong foundational knowledge in project management
• Comprehensive business knowledge to create realistic sales projections and objectives for
the team
• Interpersonal skills to liaise with other departments and people within the organization
• Extensive mentoring and leadership qualities to train and develop Support team members
• Superior communication skills, including pitches, face-to-face presentations, phone, and
email
• Continuous learning through attending workshops, webinars as well as undertaking
certification programs with Spidd’s Technology partners

Benefits:
– Competitive salary package with performance-based incentives.
– Comprehensive health insurance coverage for employees.
– Opportunities for professional development and career advancement.
– Dynamic and collaborative work environment with a diverse team of talented
professionals.