Responsibilities:

A. Recruitment & Selection

• Coordinate recruitments, assist with review of job descriptions, post advertisements, respond to applications, short-list candidates, schedule interviews, (as applicable) participate in selection process, ensure that line managers prepare interview assessments and recruitment reports and conduct reference and background checks on selected candidates.
• In consultation with the supervisor and matrix manager, provide guidance to managers on the recruitment process including, appropriate compensation packages and recruitment options and job boards.
• Circulate vacancies and place them on appropriate job boards and ensure job advertisements on AWF website is current.
• Generate employment offer letters and contracts, including new contracts, amendments, and renewals and electronically file executed documents.
• Support employee onboarding, off boarding and ongoing people related processes in Cameroon.

B. Systems, Policies and Procedures

• Participate in updating HR policies, HR templates and related documents as needed.
• Suggest changes to the policies aligned to the relevant laws in Cameroon.
• Make recommendations for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, to motivate and retain employees, to address staffing issues, and to maintain legal compliance.
• Ensure compliance with data privacy regulations and best practices in Cameroon.
• Support in the implementation of policies and processes such as performance management, on boarding, training, talent acquisition & retention.
• Maintain HR information systems. Ensure that workforce data is recorded accurately on HR systems to facilitate proper meaningful analysis for information reporting, HR management, workforce development and planning and to produce regular management information on KPI’s.

C. Payroll Management

• In collaboration with the country and HQ Finance and People and Culture teams, coordinate the outsourced payroll. This t includes, updating data to reflect new hires, terminations, changes in employment terms and benefits eligibility.
• Reviewing the payroll reports to ensure that they appropriately capture of changes.
• Ensure all statutory payments are submitted and filed by or before the different set deadlines.
• Ensure accurate and consistent filing of payroll data, reports, payslips and relevant documents.
• Serve as the liaison with the Finance teams to ensure the accurate and timely processing of monthly payroll, guaranteeing that all employees receive their correct payments.
• Compile payroll inputs working closely with the finance and Administration Manager in Cameroon and other HQ finance teams on a monthly basis.
• File all country payroll information in the required format.
• Ensure that all staff have received and or have access to their monthly payslips.

D. Benefits Administration

• Facilitate work permits requests for international staff in Cameroon.
• Ensure timely inclusion of staff on the benefits and communicate these changes to supervisor (s), relevant staff and departments.
• Coordinate and provide support to staff members on relocations, temporary accommodation, travel insurance, per diems, visas, work permits, workstations, health, safety and office equipment.
• Manage the local insurance benefits in close partnership with the various vendors and HQ People and Culture team.
• Respond timely to employee inquiries.
• Support the supervisor in compiling, updating and maintaining a detailed benefits schedule and fringe benefits.

Other duties

• Support an effective performance management process and training of staff.
• Participate in AWF’s People and Culture change initiatives across the organization.
• Ensure maximum efficiency for the People and Culture function and systems, from hiring and payroll to employee training and development.
• Ensure effective management and adherence on compliance in Cameroon.
• Support institutional projects as requested
• Serve as a trusted partner to leaders and staff.

Requirements and Skills

• Bachelor’s degree in Human Resources, Business Administration, Labour Relations, Psychology or related. Master’s degree is an advantage.
• 6 years progressive experience in Human Resources and consistent with above responsibilities.
• Ability to manage sensitive and confidential matters with the highest level of professionality.
• Demonstrated expertise in labor laws and human resource practices. Knowledge of other parts is an advantage. Proven experience in an international context with strong ability to interact at all levels within the organization.
• Demonstrated professional and personal maturity and comfort working with all levels of staff.
• Excellent organizational skills and possess the ability to work collaboratively in a team environment.
• Professional, diplomatic and thoughtful communication skills.
• Experience of managing People Data and Metrics.
• Fluency in written and spoken English and French.
• Ability to work under minimal supervision.
• Ability to work with remote teams.
• Comfort and experienced working in matrixed organizations.
• Ability to balance staff and organizational needs in an objective manner.
• Ability to work in a fast-paced environments with conflicting priorities.
• High emotional intelligence, flexibility and excellent interpersonal skills. Strong problem-solving skills, organizational skills and attentive to detail.